CIO Influence

Search Results for: contact center

CIO Influence News Cloud

Kubota Tractor Corporation Chooses 8×8 XCaaS for Enhanced Employee and Customer Communications

Business Wire
8×8, Inc., a leading integrated cloud communications platform provider, announced that Kubota Tractor Corporation has deployed the 8×8 XCaaS (eXperience Communications as a Service) cloud contact center and unified communications platform for increased flexibility...
CIO Influence News Cloud

8×8 Launches New Technology Partner Ecosystem to Deliver Best-in-Class Integrated Solutions for Enhanced Customer Experiences

Business Wire
8×8, Inc., a leading integrated cloud communications platform provider, announced the 8×8 Technology Partner Ecosystem, a new program that allows customer-first organizations to enhance customer experience by deeply embedding cutting-edge...
CIO Influence News Cloud Machine Learning

Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI

CIO Influence News Desk
Sales GPT and Service GPT will bring the power of trusted, secure generative AI, and real-time data from Data Cloud, to empower teams to close...
Automation CIO Influence News IT and DevOps

Cognizant and ServiceNow Announce Strategic Partnership to Accelerate Adoption of AI-driven Automation

PR Newswire
Cognizant’s industry expertise and solutions, including the AI-led Cognizant Neuro suite of platforms, integrated with ServiceNow’s intelligent platform for end-to-end digital transformation, are expected to accelerate the...