You searched for contact center - Page 11 of 110

Five9 Launches CX Maturity Model to Guide Enterprises through the Next Era of Digital Transformation in the Contact Center

CIO Influence News DeskMay 3, 2021August 2, 2022

by CIO Influence News DeskMay 3, 2021August 2, 20220

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results...

AIOps Analytics CIO Influence News Cloud

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center

CIO Influence News DeskApril 27, 2021July 25, 2022

by CIO Influence News DeskApril 27, 2021July 25, 20220

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced Bing Lee selected Dialpad...

CIO Influence News Cloud Data Center and Co-location Datacentre Microsoft Mobile Security

Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside the Contact Center to Improve the Customer Experience

CIO Influence News DeskMarch 17, 2021July 25, 2022

by CIO Influence News DeskMarch 17, 2021July 25, 20220

Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from...

CIO Influence News Cloud

8×8 Launches 8×8 Contact Center for Microsoft Teams

CIO Influence News DeskMarch 16, 2021July 25, 2022

by CIO Influence News DeskMarch 16, 2021July 25, 20220

New 8×8 Cloud Solution Allows Organizations to Seamlessly Integrate Customer Engagement and Global Telephony Capabilities with Microsoft Teams 8×8, Inc., a leading integrated cloud communications...

AIOps CIO Influence News Cloud

Enterprises Across the Globe Embrace Contact-Center-as-a-Service to Meet Customer Needs

CIO Influence News DeskNovember 16, 2021

by CIO Influence News DeskNovember 16, 20210

ISG Provider Lens™ report sees CCaaS providers offering AI- and analytics-based services to improve customer experience Enterprises across the global are seeking support from contact-center-as-a-service...

CIO Influence News Digital Transformation

LG CNS Launches ‘AI Center’ to Pioneer Initiatives in Enterprise AI

PR NewswireJanuary 31, 2024

by PR NewswireJanuary 31, 20240

Consolidation of technology research, business development and operation organizations to strengthen collaborations for AI-based business innovation Providing six generative AI offerings: ‘Enterprise Knowledge Intelligence,’ ‘Visual...

CIO Influence News Computing

SUNON: Pioneering Innovative Liquid Cooling Solutions for Modern Data Centers

PR NewswireDecember 22, 2023

by PR NewswireDecember 22, 20230

In the era of high-tech development and the ever-increasing demand for data processing power, data centers are consuming more energy and generating excess heat. As...

CIO Influence News Machine Learning

Google Cloud and Accenture Launch Generative AI Center of Excellence

PR NewswireDecember 14, 2023

by PR NewswireDecember 14, 20230

Accenture and Google Cloud will provide AI managed services to scale generative AI, including deployment of Gemini, Google’s newest and most capable model Accenture and Google Cloud...

CIO Influence News SaaS

ATLaaS Enriches its Toll-Free Number Management for Enterprise Businesses and Call Centers by Partnering with InflowCX, a Leader in Customer Experience Services

PR NewswireAugust 7, 2023

by PR NewswireAugust 7, 20230

ATLaaS, a software company that delivers on its mission to simplify Toll-Free number ownership and control for enterprise businesses and call centers across the US, announced a strategic partnership with InflowCX, a...

CIO Influence News Datacentre

Delta Unveils its New Customer Experience Center for Data Center Solutions

CIO Influence News DeskDecember 19, 2022

by CIO Influence News DeskDecember 19, 20220

Delta, a global leader in power and thermal management solutions, is unveiling a new Customer Experience Center for its Data Center and Uninterruptible Power Supply...

Search Results for: contact center

Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center

LG CNS Launches ‘AI Center’ to Pioneer Initiatives in Enterprise AI

SUNON: Pioneering Innovative Liquid Cooling Solutions for Modern Data Centers

Google Cloud and Accenture Launch Generative AI Center of Excellence

ATLaaS Enriches its Toll-Free Number Management for Enterprise Businesses and Call Centers by Partnering with InflowCX, a Leader in Customer Experience Services

Delta Unveils its New Customer Experience Center for Data Center Solutions

CIOInfluence Insights: Unpacking the Vital Developments and Updates of the Week Ending Oct 04

Converged vs. Hyper Converged Infrastructure: Which is Best for Modern Data Centers?

The Future of Data Modeling

HexCon24: Hexnode Announces Major Product Updates, Including Support for Linux and Chrome OS

BlueCat to Acquire LiveAction, Expanding Network Management Solutions Portfolio

Quick Links

Visit Our Other Sites