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Network International & Infobip to Offer WhatsApp for Business Banking Services to Financial Institution Clients

CIO Influence News Desk
by CIO Influence News Desk0
Leading digital payment solutions provider Network International has announced it will bring WhatsApp for Business banking services to financial institutions across Africa through a landmark collaboration...
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8×8 CPaaS Delivers No-code Functionality to Enable Enterprises to Easily Build Engaging CX

CIO Influence News Desk
by CIO Influence News Desk0
8×8 Connect Automation Builder’s Intuitive, Visual Interface Improves Organization-wide Campaigns with Pre-built and Customizable Communication Workflows 8×8, Inc, a leading integrated cloud communications platform provider,...
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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

CIO Influence News Desk
by CIO Influence News Desk0
Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...