CIO Influence

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Analytics Automation CIO Influence News

Using Analytics and Automation from OnviSource, a Nationwide Wireless Service Provider Intelligently Automates Its Customer Satisfaction Discovery, Tracking and Scoring

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OnviSource’s Intelligently Automated Customer Satisfaction Analytics, Tracking and Scoring (CSATS) Solution Enables the Service Provider to Discover True Customer Satisfaction Using Industry Standard Scoring Systems...
CIO Influence News IT and DevOps Microsoft

New Relic Launches In-IDE Observability and Code Collaboration Experience, Accelerating Mission to Deliver Observability to Every Engineer

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Acquires, integrates code collaboration platform CodeStream and joins forces with Microsoft to link New Relic CodeStream with VS Code, Visual Studio, GitHub, and Microsoft Teams; introduces...
CIO Influence News Cloud Digital Transformation

Rapid Growth in Demand for Observability Fuels $50Million Series C for Honeycomb, Led by Insight Partners

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Honeycomb sees a surge in migrations from legacy APM tools to observability as developers seek faster and more flexible ways to optimize code in complex...