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CIO Influence News SaaS

Upstream Works Announces AI Application Integrations for Intelligent Agent and Customer Experiences

Leader in omnichannel contact center solutions introduces next-level innovation, providing agents with AI-powered guidance and automation for faster resolutions Upstream Works, a provider of omnichannel...
CIO Influence News Technology

Appian Opens New Technology Innovation Center in Seville, Spain, to Meet Low-Code Demand in Europe

Appian announced the opening of its newest office in Europe and its first Technology Innovation Center in Seville, Spain, as the demand for the Appian Low-Code Platform continues...
CIO Influence News Security

Enhanced Hunters SOC Platform streamlines security operations workflows, advances threat detection and investigation effectiveness

Hunters announced new capabilities in the Hunters SOC Platform to enhance and accelerate security operations workflows for data ingestion and normalization, threat detection, investigation and...