The role of customer support is constantly evolving and today is on the cusp of a remarkable transformation. Formerly, customer support centers embraced the Cloud...
Milestone release adds cloud-native workflow engine and a new integration framework for scalable end-to-end orchestration across all systems, available as a service or self-managed Process...
Medical Affairs Teams Gain a Strategic Advantage With Unified Analytics and Visualization Across All Areas of Scientific Engagement Sorcero, the leading Life Sciences Language Intelligence...
Growth99, a leading digital marketing and technology company, has launched a Software as a Service (SaaS) platform with an artificial intelligence foundation to bring added...
New research finds healthcare leaders have high aspirations for digital transformation, but a lack of data readiness threatens their ability to execute A majority of...
Acquisition enables Centerbase to offer end-to-end client and matter lifecycle management, bolstering the company’s mission to power the growth of law firms. Centerbase, the leading...
Ericsson enterprise communications platforms subsidiary Vonage has been recognized as a leader in both Growth and Innovation indexes in the European Contact Center as a...
Pre-built application templates for Support, CRM, Customer Portals leverage Appsmith’s low code software helping developers save time Appsmith, the first open-source low code software helping...
Transformative transaction creates leading deal and investor engagement platform for the financial services industry Strategic investment from Ambina Partners to accelerate growth InvestorFlow, Inc. (the...
With Salesforce Customer 360, Bose will implement Service, Marketing, and Commerce Clouds, as well as MuleSoft technologies, to deliver personalized experiences and service Salesforce, the...