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Dialpad Partners With Telcodatacloud To Bring Modern Cloud Communications To Australian Enterprises

CIO Influence News DeskSeptember 14, 2021

by CIO Influence News DeskSeptember 14, 20210

Dialpad and TelcoDataCloud provide flexible, reliable UCaaS and CCaaS solutions for companies of all sizes Dialpad Inc., the industry leader in AI-powered communication and collaboration,...

CIO Influence News Cloud Security

Fuze Expands Microsoft Teams Integration to Drive Deeper Enterprise Collaboration

CIO Influence News DeskSeptember 13, 2021

by CIO Influence News DeskSeptember 13, 20210

New direct routing solution and enhanced add-on capabilities provide improved flexibility and calling experience across communications platforms Fuze, the leading cloud-based communications provider for the...

CIO Influence News Digital Transformation

Vonage Supports Expanding Small Business Market Through the Pandemic With Future-Proof Cloud Communications Solutions

CIO Influence News DeskSeptember 9, 2021

by CIO Influence News DeskSeptember 9, 20210

For Vonage , a global leader in cloud communications helping businesses accelerate their digital transformation, the events of the last year have highlighted the importance of...

Automation CIO Influence News

IBM Watson Launches New AI and Automation Features to Help Businesses Transform Customer Service

CIO Influence News DeskSeptember 9, 2021

by CIO Influence News DeskSeptember 9, 20210

IBM announced the launch of new AI and automation capabilities in IBM Watson Assistant designed to make it easier for businesses to create enhanced customer service experiences...

CIO Influence News Digital Transformation IT and DevOps

Glia Hosts Second Annual Digital Customer Service Summit

CIO Influence News DeskSeptember 3, 2021

by CIO Influence News DeskSeptember 3, 20210

Financial services leaders to discuss DCS trends and best practices for creating five-star experiences during Glia client conference Glia, a leading provider of Digital Customer Service (DCS),...

CIO Influence News Cloud

CallTower Launches New Innovative Cisco Cloud Calling Solutions for Businesses of All Sizes

CIO Influence News DeskSeptember 1, 2021

by CIO Influence News DeskSeptember 1, 20210

CallTower, a global leader in delivering cloud-based enterprise-class unified communications, contact center, and collaboration solutions, announced the availability of their Cisco Webex Calling and UCM...

Analytics CIO Influence News Cloud

CareRev Transforms Customer Experience and C**** Business Communications Efficiency With Dialpad Cloud Solutions

CIO Influence News DeskAugust 31, 2021

by CIO Influence News DeskAugust 31, 20210

Dialpad unified communications drives a 90% improvement in answer rate and enables CareRev to better serve its healthcare professionals and clients during COVID-19 pandemic Dialpad...

CIO Influence News Cloud Security

Enreach Acquires Cloud Solutions Provider DSD Europe

CIO Influence News DeskAugust 30, 2021August 30, 2021

by CIO Influence News DeskAugust 30, 2021August 30, 20210

Creating instant converged IT and unified communications channel opportunities whilst enhancing Microsoft capabilities Enreach, one of Europe’s fastest growing unified communications (UC) companies providing innovative...

Automation CIO Influence News IT and DevOps

TE Connectivity’s New Dynamic Series Connectors Available at Heilind Electronics

CIO Influence News DeskAugust 30, 2021

by CIO Influence News DeskAugust 30, 20210

TE Connectivity expands its range of Dynamic Series connector solutions with the introduction of the 8000 and Mini Series Heilind Electronics, a leading global distributor...

CIO Influence News Cloud Networking

Lucency Selects IntelePeer’s Atmosphere CPaaS Solution to Enhance Its Breakthrough Digital-to-Voice SaaS Technology Offering

CIO Influence News DeskAugust 30, 2021

by CIO Influence News DeskAugust 30, 20210

Leading Communications Platform-as-a-Service provider partners with customer journey software pioneer to boost carrier and telephony platform agnostic SaaS solution with smart workflows and insights that...

Search Results for: contact center

IBM Watson Launches New AI and Automation Features to Help Businesses Transform Customer Service

Glia Hosts Second Annual Digital Customer Service Summit

TE Connectivity’s New Dynamic Series Connectors Available at Heilind Electronics

Lucency Selects IntelePeer’s Atmosphere CPaaS Solution to Enhance Its Breakthrough Digital-to-Voice SaaS Technology Offering

HighByte Launches Namespaces, Releases Next-Generation Industrial DataOps Solution for Global Manufacturers

Saviynt Hires Identity Leader from Microsoft, Duo and Sailpoint to Lead Product Marketing

Apollo GraphQL Unlocks the Value of Enterprise APIs with New Innovations

OneLayer and Nokia Partner to Deliver Zero-Trust Network Access through MXIE, Enabling Secure Industry 4.0 OT Transition

CIOs Sound Alarm on Network Security as a Top Priority as AI Fuels New Risks and Challenges

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