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Intermedia Launches Contact Center AI-driven Analytics to Help Businesses Identify Critical Insights from Customer Interactions

Intermedia Interaction Analytics, a new feature of Intermedia Intelligent Contact Center, helps businesses capture the voice of the customer by automating trend recognition of key...
CIO Influence News Data Management

SqlDBM and Powdr Solutions Announce Partnership to Help Clients Accelerate Cloud Migrations

Powdr Solutions combines top-grade technical expertise with SqlDBM’s industry-leading cloud modeling platform SqlDBM – Online Data Modeling Tool is pleased to announce its partnership with Powdr Solutions,...
CIO Influence News Security

Accedian Skylight Performance Monitoring and Analytics Solution Now Available on Oracle Cloud Marketplace

Skylight’s real time performance assurance simplifies complicated cloud migrations, empowering users to quickly identify and correct service-impacting issues Accedian, a leader in performance analytics, cybersecurity...