CIO Influence

Search Results for: digital customer

CIO Influence News Cloud Machine Learning

Salesforce’s New Sales GPT and Service GPT Drive Productivity and Personalize Customer Interactions with Generative AI

CIO Influence News Desk
by CIO Influence News Desk0
Sales GPT and Service GPT will bring the power of trusted, secure generative AI, and real-time data from Data Cloud, to empower teams to close...
CIO Influence News Digital Transformation Security

Johnston Community College Enhances Digital Transformation Goals with BIO-key’s PortalGuard IDaaS IAM Solution

CIO Influence News Desk
by CIO Influence News Desk0
BIO-key International, Inc., an innovative provider of workforce and customer identity and access management (IAM) solutions featuring Identity-Bound Biometrics (IBB), announced that existing customer Johnston Community College...
CIO Influence News IT and DevOps

Investment in Employee Experience, Cloud and AI Drives Improved Customer Experience, New NTT Report Shows

Business Wire
by Business Wire0
NTT Ltd., a leading IT infrastructure and services company, has launched its 2023 Global Customer Experience Report, which reveals that customer experience (CX) remains a top C-suite priority, with 95% of organizations now having a...
AIOps CIO Influence News Cloud

Development of Advanced Generative AI Features by FullStory and Google Cloud How Businesses Optimise the Digital Experience

Business Wire
by Business Wire0
FullStory, a leading digital experience intelligence (DXI) platform,announced an extension of its strategic partnership with Google Cloud to bring groundbreaking generative AI solutions to joint customers around the globe. Through this expanded...
AIOps CIO Influence News Cloud

Avaya Unveils Reimagined Professional Services, Prioritizing AI, Cloud, and Digital Transformation Through ACES

Business Wire
by Business Wire0
Avaya, a global leader in customer experience solutions to enhance and simplify communications and collaboration, announced its reimagined professional services: Avaya Customer Experience Services (ACES), formerly Avaya Professional Services. The enhanced...