CIO Influence

Search Results for: customer engagement

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Direct Travel’s “Next New Now” Digital Transformation (DX) Strategy Delivers Powerful Automation and Personalization

CIO Influence News Desk
by CIO Influence News Desk0
Direct Travel, Inc. is advancing its digital transformation journey with the upcoming deployment of its AI virtual travel assistant, Simon, and through the integration of key...
AIOps CIO Influence News

Aruba Helps Network Teams Overcome Scarce Staff Resources with First AIOps Solution that Combines Network and Security Insights for Improved IT Efficiency

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New AI-based Insights Leverage the Largest Integrated Network Data Lake to Enhance Visibility, Operations, and the User Experience – All from a Unified, Cloud-based Management...
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eGain Knowledge Hub Connects with Microsoft SharePoint to Unleash Business Value from Content

CIO Influence News Desk
by CIO Influence News Desk0
eGain Corporation, the leading knowledge management platform for customer engagement automation, announced that its award-winning solution for knowledge management—eGain Knowledge Hub—now natively connects with Microsoft...
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8×8 CPaaS Delivers No-code Functionality to Enable Enterprises to Easily Build Engaging CX

CIO Influence News Desk
by CIO Influence News Desk0
8×8 Connect Automation Builder’s Intuitive, Visual Interface Improves Organization-wide Campaigns with Pre-built and Customizable Communication Workflows 8×8, Inc, a leading integrated cloud communications platform provider,...