CIO Influence

Search Results for: employee experience

CIO Influence News Cloud Data Center and Co-location Datacentre Microsoft Mobile Security

Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside the Contact Center to Improve the Customer Experience

CIO Influence News Desk
by CIO Influence News Desk0
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from...
CIO Influence News IT services Security

Ivanti Research Finds 86% of IT Professionals Agree Poor Digital Experiences Lead to Unsafe Workarounds in the Workplace

Business Wire
by Business Wire0
Just 13% of security professionals say user experience is a mission-critical priority when adopting cybersecurity tech interventions Ivanti, the tech company that breaks down barriers...
CIO Influence News Cloud Machine Learning

Oracle Helps Telcos Automate the Design, Delivery, and Monetization of New Customer Experiences

PR Newswire
by PR Newswire0
Oracle Communications Digital Business Experience delivers concept-to-cash-to-care, unlocking new revenue opportunities and taking advantage of AI-powered applications Oracle today announced the general availability of Oracle Communications...
CIO Influence News Security

More Than One in Three US Businesses Has Experienced a Deepfake Information Security Incident in the Last Year, ISMS.online Report Finds

Cision PRWeb
by Cision PRWeb0
Over a third of US businesses have experienced a deepfake security incident in the past year, research by ISMS.online, the auditor-approved compliance platform, has found....