PCI Pal, the global provider of cloud-based secure payment solutions, has announced the appointment of Tim Watts as Vice President (VP) Sales for Canada, where...
ISG Provider Lens™ report finds enterprises boosting investments in intelligent document processing, process mining and conversational AI amid fast IT rebound across Europe German enterprises...
Differentiators include AI and Conversational Analytics, turnkey integration solutions, session-level, and granular data capture and journey mapping Invoca, the leader in AI-powered conversation intelligence for revenue teams,...
ISG Provider Lens™ report says adoption of automation for customer interactions, document processing and other processes bucking national trend of lower IT spending Many British...
ISG Provider Lens™ report says advanced, AI-powered automation solutions are well-suited to the region’s technological maturity, high labor costs and aging workforce The Nordics region...
– An Australian-first, native integration of recording on the Optus mobile network* – Unified recording across any mobile device on Optus makes revealing insights simple,...
Integration of NICE’s AI-powered CXone with Google Cloud’s CCAI applications to make human agents, voice bots and chatbots more effective NICE announced it is collaborating with...
Companies expand their partnership to deliver integrated platform offerings that meet the needs of progressive consumer behaviors and distributed workforces Genesys, a global cloud leader...
Tangent Solutions, a Software, and Automation company specializing in cutting-edge development, and DRUID, a leader in conversational AI technology for enterprise productivity, proudly announced their...