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CIO Influence News IT services

Kyndryl and Dynatrace Announce Global Alliance to Enhance Customers’ Insights

PR Newswire
by PR Newswire0
Combining Kyndryl’s end-to-end services with the Dynatrace observability platform to provide business value Kyndryl, the world’s largest IT infrastructure services provider, and Dynatrace, the leader in unified...
Automation CIO Influence News Machine Learning

Ushur Launches Studio to Bring Customer Experience Automation to Business Users

CIO Influence News Desk
by CIO Influence News Desk0
Introduces generative AI to its no-code platform to enable rapid multichannel engagement design for citizen developers and non-technical users Ushur, the leader in AI-powered Customer Experience Automation...
CIO Influence News Cloud Machine Learning

8×8’s XCaaS Cloud Contact Center and UC Platform Innovate to Enhance Customer and Employee Experiences

Business Wire
by Business Wire0
New Platform Enhancements Include AI-powered Voice Conversational Self-Service Capabilities, Video Customer Engagement, Deeper Microsoft Teams Integrations, and New Meeting Capabilities 8×8, a leading integrated cloud...
CIO Influence News Digital Transformation

ARP Ideas Partners With Trustpilot to Integrate New Microsoft Dynamics-Powered Customer Insights Solution

CIO Influence News Desk
by CIO Influence News Desk0
IT consultancy drives CRM innovation to enable stronger customer relationships and boost sales ARP Ideas – leading specialist IT consultancy and experts in digital transformation...