Search Results for: digital channels
8×8 Named a Major Player in 2021 IDC MarketScape for Worldwide CPaaS
8×8, Inc., a leading integrated cloud communications platform, announced it has been named a Major Player in the IDC MarketScape: Worldwide Communications Platform as a...
BoostUp.ai Raises $6 Million in Series A Funding to Meet Increasing Demand for Integrated Revenue Intelligence & Operations Platform
Company Increases Revenue 1,000%, Quadrupling ARR and Tripling Headcount in Last 9 Months BoostUp.ai, the integrated revenue intelligence and operations company, today announced $6 million...
Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere
Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need...
Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside the Contact Center to Improve the Customer Experience
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from...
Transcend Gives Enterprises Powerful New Ways to Drive Privacy Compliant Growth
Preference Management technology as part of Transcend platform unlocks greater compliant customer outreach, including a 37% increase in opted-in users for an enterprise customer. Transcend,...
Study Finds Dark Web Exposure Increases the Risk of a Cyberattack
Analysis Finds That Factors Such as Dark Web Market Listings, Forum Posts, and Dark W********** to an Organization Increase the Risk of a Cyber Insurance...
Cyber Attacks per Employee Up 24Percent in H1 2024, with Email Compromise Soaring 44%-66Percent.
Additionally, the biannual analysis identifies the continued dominance of phishing across the workspace, accounting for 75% of all email-based attacks and 89% of browser-based attacks....
Proofpoint Introduces End-to-End Information Protection Framework to Address Complex Data Loss Prevention Challenges
NIST-inspired framework, delivered by Proofpoint and certified partners, taps into unmatched expertise in designing and operating adaptive DLP deployments for half of the Fortune 100...
Securing Software Supply Chains: How Technology Leaders Can Build a Unified Front
In the fast-evolving landscape of enterprise cybersecurity, one of the most critical yet often overlooked vulnerabilities lies within the software supply chain (SSC). The expansive...