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Kanverse.ai Strengthens Leadership with the Appointment of New Chief of Customer Success

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Kanverse.ai, a leading cognitive automation company, has announced the appointment of Mr. Arvind Nehru as their new Chief of Customer Success. Recommended ITech News: IntSights Enhances Threat...
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Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center

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Bing Lee Moves Australia Customer Service Operations to Dialpad Contact Center Dialpad Inc., the industry leader in AI-powered communication and collaboration, today announced Bing Lee selected Dialpad...
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Thinca Enhances Customer Experience and Digital Transformation for Businesses Across Japan with Vonage

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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by Thinca, provider of cloud-based CTI solution, KAIKURA, to enhance its...
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Genii Analytics Partners with CallMiner to Enhance Customer Experience and Contact Centre Performance in South Africa

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CallMiner’s Rich Conversational Insights and Emotional Assessment Capabilities Improve Social, Personality and Behavioural Modeling within Genii Analytics Products CallMiner, the leading provider of speech and...