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NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its CXone Spring 2022 Release

CIO Influence News Desk
by CIO Influence News Desk0
Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment and expand support for bring-your-own chatbots to...
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Linux Foundation Announces New Project “CAMARA The Telco Global API Alliance” with Global Industry Ecosystem

CIO Influence News Desk
by CIO Influence News Desk0
Open source project to address industry API interoperability leveragingGSMA OPGrequirements and Linux Foundation’s Developer Ecosystem The Linux Foundation, the nonprofit organization enabling mass innovation through...