CIO Influence

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AIOps CIO Influence News

NICE Accelerates Self-Service Success with the Launch of Innovative AI-Powered Capabilities in its CXone Spring 2022 Release

Further expanding on the CXi platform, the new CXone capabilities proactively guide digital conversations that prevent self-service abandonment and expand support for bring-your-own chatbots to...
CIO Influence News Vision

Linux Foundation Announces New Project “CAMARA The Telco Global API Alliance” with Global Industry Ecosystem

CIO Influence News Desk
Open source project to address industry API interoperability leveragingGSMA OPGrequirements and Linux Foundation’s Developer Ecosystem The Linux Foundation, the nonprofit organization enabling mass innovation through...
CIO Influence News Security

New Business Guide Explores Importance of Understanding Key Benefits, Risks Associated with Implementing Artificial Intelligence (AI) Solutions

CIO Influence News Desk
Industry Experts Deliver Critical Best Practices for Decision Makers and Practitioners in ‘AI Best Practices for Business Decision Makers and Practitioners’ CompTIA, the nonprofit association...
Automation CIO Influence News

Redwood Software and Advanced Systems Concepts, Inc. (ASCI) Join Forces, Extending Leadership in Business and IT Process Automation

CIO Influence News Desk
Merger creates automation transformation powerhouse and attracts enterprise software veterans to lead the company’s next chapter of growth Redwood Software and Advanced Systems Concepts, Inc....