CIO Influence

Search Results for: CCaaS

CIO Influence News Cloud IT and DevOps

8×8 XCaaS Sets New Industry Standard for Reliability; Delivers First Financially-Backed, Platform-wide 99.999% Global SLA Across Both UCaaS and CCaaS

CIO Influence News Desk
by CIO Influence News Desk0
8×8, Inc. (EGHT), a leading integrated cloud communications platform, announced the first financially-backed, platform-wide 99.999 percent global uptime SLA across an integrated cloud UCaaS and...
CIO Influence News Cloud

SOFTEL Communications Teams Up with Prophecy International for Advanced Customer Experience Solutions

Cision PRWeb
by Cision PRWeb0
The partnership between Prophecy International and SOFTEL, which brings together emite’s analytics with SOFTEL’s artificial intelligence and cloud capabilities, aims to revolutionize customer experiences in...