Vonage Contact Center Is Now Chrome Enterprise Recommended by Google
One of the first contact centers to be included in this select partner program; provides agents with enhanced productivity, efficiency to support hybrid work environments...
Search Results for: CCaaS
Expansion into Baltics with OSS Networks joining Enreach
Instant cloud communications market leadership whilst unlocking new MNO customers Enreach, one of Europe’s fastest-growing unified communications (UC) companies providing innovative contact technology, has further...
From VoIP to CPaaS – Shifts in the Cloud Communications Market and Future Outlooks An Analysis By Nextiva
The cloud communications sector is growing rapidly due to pandemic-accelerated trends towards remote work, and mobile-first orientation in emerging economies. A profusion of technologies and...
Global Adoption of 8×8 Voice for Microsoft Teams Surpasses 100,000 Users
8×8 Voice for Microsoft Teams Adds Call Recordings and Presence Sync with Full PSTN Replacement Services in 46 Countries and Territories 8×8, Inc., a leading...
Dialpad Announces Updates To Its App On Salesforce AppExchange, The World’s Leading Enterprise Cloud Marketplace
Dialpad Inc., an industry leader in AI-powered communication and collaboration, announced it has updated its Dialpad for Salesforce app on Salesforce AppExchange, providing customers new ways...
Indian Department of Telecommunications Grants Unified License to RingCentral
RingCentral will become the first global cloud provider to offer Unified Message, Video, Phone services for global clients with business in India RingCentral, Inc, a...
Proximie Selects 8×8 Call and Video Quality Performance Monitoring to Enhance Future of Surgical Healthcare
Deployment of 8×8 callstats Enables Clinicians to Carry Out Procedures Virtually and Paves the Way for Borderless Healthcare 8×8, Inc., a leading integrated cloud communications...
Dialpad Partners With Telcodatacloud To Bring Modern Cloud Communications To Australian Enterprises
Dialpad and TelcoDataCloud provide flexible, reliable UCaaS and CCaaS solutions for companies of all sizes Dialpad Inc., the industry leader in AI-powered communication and collaboration,...
Financial Services Firm Selects Edify for Cloud-native Contact Center and Unified Communications
Edify Empowers Agents to Get Renewable Energy Sources in the Hands of More Customers, Faster Edify Labs (edify.cx), the customer experience software company that makes...
Frost & Sullivan Recognizes Cisco as a Leader of Growth and Innovation in the North American Enterprise Cloud Contact Center Market
Cisco stands out among enterprise CCaaS providers with its ability to deliver a bridge to cloud and other enabling technologies Frost & Sullivan has identified...