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New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support Customers

CIO Influence News Desk
by CIO Influence News Desk0
Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge — Oracle announced Oracle Utilities Agent Service,...
CIO Influence News Security

Linux Foundation Rewards StepSecurity’s Impact on CI/CD Pipeline Security Fixes for Critical Open Source Projects

CIO Influence News Desk
by CIO Influence News Desk0
The Linux Foundation’s Secure Open Source (SOS) Rewards recognized StepSecurity’s impact for remediating CI/CD pipelines to comply with security requirements using its SecureWorkflows open source project Security attacks...
CIO Influence News Computing

Aurora Mobile’s Subsidiary SendCloud Partners with Cloud Computing Service Platform UCloud to Jointly Boost Customer Reach

CIO Influence News Desk
by CIO Influence News Desk0
Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan SendCloud Technology Co., Ltd. has...