SAP Evolves Executive Board to Maximize Innovation Adoption and Customer Value in the Cloud
SAP SE announced two changes to its Executive Board to build on the company’s success ensuring customers benefit from the cloud in the era of...
Tag : workforce management
CommunityWFM Completes GDPR Audit and Receives SOC 2 Type II Certification
Independent Audit Reviews CommunityWFM’s Internal Controls and Processes CommunityWFM, one of the premier contact center workforce management software solutions in the industry,announced that it has completed...
Generative AI: Empowering the Workforce of Tomorrow and Leveling the Playing Field
The importance of data cannot be overstated. In today’s competitive business environment, making data-driven decisions is critical. Gone are the days of making critical business...
Talkdesk CX Cloud Achieves FedRAMP In Process Designation
Government institutions are positioned to securely deliver on their mission to improve constituent experiences with a leading AI-powered cloud contact center platform Talkdesk, a global...
CommunityWFM and Zoom Partner to Offer Workforce Management for Zoom Contact Center Customers
Workforce Management software fully integrates with the Zoom Contact Center Platform CommunityWFM, a leader in providing unified, cloud-based workforce management (WFM) solutions for contact centers,...
Greenshades Software Announces Strategic Alliance with Lathem Time
Partnership extends Payroll, HR, and Workforce Management capabilities of both organizations Greenshades Software, a leader in Payroll, HR, and Compliance Solutions for midsized companies, and...
How COVID-19 Has Accelerated the Shift to Cloud Computing
The global health crisis resulted in many unexpected and difficult adaptations. As we surely must recognize and mourn the trials and tragedy, we should also...