8×8 Launches New SMS Fraud Prevention Communication API
8×8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks 8×8, Inc, a leading integrated cloud contact center,...
Tag : Voice
8×8 Expands AI Self-Service Capabilities with Voice Interactions for 8×8 Intelligent Customer Assistant
8×8 Contact Center Customers Can Now Add Voice Self-Service Capabilities Via Open Beta Program 8×8, a leading integrated cloud contact center and unified communications platform...
General Motors Teams Up with Google Cloud on AI Initiatives
General Motors and Google Cloud shared new details on how the two companies collaborated to bring conversational AI technology into millions of GM vehicles, helping...
SANDSIV Positioned as the Leader in the SPARK Matrix for Voice of the Customer by Quadrant Knowledge Solutions
The Quadrant Knowledge Solutions SPARK Matrix provides competitive analysis & ranking of the leading Voice of the Customer (VoC) vendors. SANDSIV with its comprehensive technology for Voice...
Agora Partners with ActiveFence for Content Moderation to Ensure Trust and Safety for Real-Time Engagement Apps
Agora, a pioneer and leading platform for real-time engagement (RTE),announced a partnership with ActiveFence, integrating their leading Trust and Safety Solution with Agora’s Voice and...
Breezeline Introduces Cloud-Based, Integrated Streaming TV Experience in Cleveland and Columbus, Ohio
Breezeline Stream TV delivers multi-device viewing experience inside and outside the home Breezeline, the nation’s eighth-largest cable operator, has launched the next generation of TV, “Breezeline...
NUSO Announces Microsoft Teams Voice Integration
Authorized NUSO partners and customers have two ways to take advantage of Microsoft Teams. NUSO, a leading business cloud communication Software as a Service provider,...
Top Challenges that Threaten CPaaS Revenues
According to a latest report, technology companies are staring at major issues threatening CPaaS revenues in 2022 and 2023. In 2026, CPaaS revenues would grow...
Sony Electronics Introduces Two New Car AV Receivers
The XAV-AX6000 and XAV-AX4000 offer enhanced connectivity and sound customization Sony Electronics Inc. announced the newest additions to its line of car AV receivers, including the...
ScreenMeet Joins Talkdesk AppConnect Marketplace
ScreenMeet announced the launch of ScreenMeet Live on Talkdesk AppConnect, enabling businesses to seamlessly combine ScreenMeet Live video and screen sharing with their existing Talkdesk CX Cloud solution....