CIO Influence

Tag : SLAs

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Incident Management vs. Problem Management: Key Differences and Best Practices in ITSM

Rishika Patel
Over the past decade, incident management has undergone significant transformation, driven by updates to ITIL guidelines, the growing collaboration between IT, DevOps, and SecOps teams,...
CIO Influence News IT and DevOps Security

Everbridge Unveils New Digital Operations Platform to Automate and Streamline Service Delivery and IT Incident Management

CIO Influence News Desk
New Platform Extends Everbridge Critical Event Management (CEM) for Digital, Helping Enterprises Deliver Continuous Service Uptime and Positive Customer Experiences Everbridge, Inc, the global leader...
CIO Influence News Cloud Digital Transformation

Anexinet Empowers Day & Zimmermann With New Hybrid Cloud Services

CIO Influence News Desk
Digital Transformation Achieves Substantial Savings on a Complex Upgrade Anexinet Corporation, a leading provider of digital business solutions, announced the company transformed Day & Zimmermannย with...
CIO Influence News IT and DevOps Networking

Salesforce and DocuSign Team Up to Enable Contract Collaboration Through Slack, Help Drive Customer Revenue, and Create Digital-First Customer Experiences

CIO Influence News Desk
Salesforce and DocuSign announced an expansion of their global strategic partnership to build new joint solutions that make it easier for customers to accelerate how...
CIO Influence News Cloud Security

Scale Computing and Acronis Announce Business Resilience System for MSPs, Purpose Built for Acronis Cyber Protect Cloud

CIO Influence News Desk
Offering Unparalleled Data Protection and Cybersecurity, BRS for MSPs Enables Service Providers to Reap the Benefits of Hybrid Cloud to Meet Customersโ€™ SLAs and Boost...