Tag : digital channels
Orbit Selects Adoreboard to Improve Digital Customer Experience
Orbit Group, the leading provider of social housing in the UK has selected Adoreboard to help prioritise improvements to digital customer experience using Emotion AI....
Human Hacking Rises Dramatically in 2021 SlashNext Releases First Human Hacking
Of the more than 14M malicious URLs identified to date in 2021, 51% were credential stealing – the gateway to ransomware attacks. Human hacking –...
SlashNext and Stratejm Partner to Deliver AI-Driven Anti-Phishing Security
SlashNext, the leader in SaaS-based spear-phishing and human hacking defense across digital channels and apps announced it will partner with Stratejm, North America’s leading Next-Generation...
Hearsay Systems Announces Hearsay Managed Package on Salesforce AppExchange
Hearsay Systems’ customers can now bridge the gap between corporate data and last-mile digital communication channels for advisors and agents Hearsay Systems announced it has...
BoostUp.ai Raises $6 Million in Series A Funding to Meet Increasing Demand for Integrated Revenue Intelligence & Operations Platform
Company Increases Revenue 1,000%, Quadrupling ARR and Tripling Headcount in Last 9 Months BoostUp.ai, the integrated revenue intelligence and operations company, today announced $6 million...
SafeGuard Cyber Digital Risk Protection Now Available on AWS Marketplace
Platform Provides Visibility and Protection for Collaboration, Chat, and Social Media Channels SafeGuard Cyber, the SaaS platform dedicated to managing the full lifecycle of digital...
Khoros Joins Adobe Exchange Partner Program Empowering Brands to Provide Connected Digital Customer Experiences
Khoros, a global leader in digital-first customer engagement software and services, announced that it has joined the Adobe Exchange Partner Program as a Premier Partner....
Bright Pattern Mobile Agent Desktop App Empowers Remote Contact Center Agents and Employees Outside the Contact Center to Improve the Customer Experience
Bright Pattern launches Mobile Desktop App to allow contact centers to effortlessly manage omnichannel customer conversations from their mobile phone and bring seamlessly experts from...