Sytel Extends CCaaS Subscription Service Into Europe and APAC
Sytel has announced the expanded availability of Softdial Cloud, its Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise contact centers. Softdial...
Tag : Customer Satisfaction
CallMiner Announces CallMiner for Salesforce on Salesforce AppExchange
Organizations can deliver customer and prospect insights from CallMiner directly in Salesforce to gain visibility into the customer journey, improve satisfaction and drive revenue opportunities...
Pretium Adds Ramki Ramaswamy as Chief Digital and Technology Officer
Senior Executive Will Drive Innovation and Growth Through Firm’s Unified Technology Platform Pretium, a specialized investment firm with over $45 billion in assets under management, announced the appointment of Ramki Ramaswamy as Chief Digital and Technology Officer,...
LogRhythm Announces Strategic Expansion of Executive Leadership Team
The company names new CTO, CRO and CISO to drive innovation and growth LogRhythm, the company helping busy and lean security operation teams defend against...
Mount Franklin Foods Selects Infor CloudSuite Food & Beverage Solution to Meet its Appetite for Business Growth & Digital Transformation
Solution will help company attain greater supply chain transparency, boost operational efficiency and continue to improve customer satisfaction Infor, the industry cloud company, announced that...
Stream Data Centers Expands Strong Leadership, Welcomes New SVP of Operations Chris D. Jackson
Strategic Addition Empowers a More Scalable and Streamlined Operations Platform to Deliver Exceptional Data Center Services Stream Data Centers, an industry leader in delivering exceptional...
KnowledgeHut upGrad’s Announces UI/UX Bootcamp To Equip Learners With The Latest In Design Technology
The intensive learning bootcamp will provide individuals with the real-world hands-on projects which will help in gaining experience in understanding patterns, creative thinking, and user...
Mendix Expands Relationship with Capgemini to Digitize and Streamline Insurance Industry
Low-code solutions accelerate digitalization and integration of front- and back-end processes, and enhance customer experiences Mendix, a Siemens business and global leader in modern enterprise...
NTT DATA Research Reveals Executives are Challenged with How to Leverage Technology to Respond to Changing Customer Needs
Only 4 out of 10 organizations believe they are highly effective at delivering the kind of personalized digital experiences necessary to achieve customer satisfaction NTT...
TaskUs Applauded By Frost & Sullivan For Delivering A Seamless And Effortless Customer Experience (CX) With Its Next-generation CX Solutions
The next-generation CX solutions empower enterprises to perform seamless transactions faster; reduce costs; save agent time; and increase efficiency, productivity, and customer satisfaction.Based on recent...