Sytel Extends CCaaS Subscription Service Into Europe and APAC
Sytel has announced the expanded availability of Softdial Cloud, its Contact Center as a Service (CCaaS) subscription facility for SMB and enterprise contact centers. Softdial...
Tag : Customer Journey
Genesys Unveils Customer Journeys for the Experience Era
In-depth customer journey analytics enables businesses to visualize insights and action empathy for improved experience orchestration, resulting in greater customer loyalty Today at Xperience ’22, Genesys,...
Streamlytics Joins Salesforce AppExchange to Transform Personalized Experiences at Scale for Consumer Brands
Streamlytics with AppExchange enables customers to accelerate their digital transformation journeys and extend the full power of Salesforce Marketing Cloud Customer Data Platform (CDP) Streamlytics...