customer interactions Archives

Sendbird Introduces Its Salesforce AI Chatbot on AppExchange

Cision PRWebFebruary 11, 2024

by Cision PRWebFebruary 11, 20240195

Sendbird’s chat Integration for Salesforce Service Cloud now offers custom GPT AI chatbots to enhance automation and customer satisfaction Sendbird, the industry-leading communications API platform...

CIO Influence News Cloud

Mastek Joins Forces with Microsoft to Transform Industries Using Generative AI

Business WireJanuary 25, 2024

by Business WireJanuary 25, 20240189

Mastek a trusted digital engineering and cloud transformation partner, announced a strategic collaboration with Microsoft. The collaboration is focused on pioneering innovative solutions that harness...

CIO Influence News Cloud

Saddleback Communications Introduces MyCloud Contact Center Platform

Cision PRWebJanuary 19, 2024

by Cision PRWebJanuary 19, 20240146

Saddleback Communications, a provider of highly reliable fiber-based voice, internet and cloud communications services to the Salt River Pima-Maricopa Indian Community (SRPMIC), announced the launch...

CIO Influence News Cloud Machine Learning

SOCi Genius Social | Engagements Elevating Brand-Customer Interactions with AI-Powered Precision

PR NewswireAugust 30, 2023

by PR NewswireAugust 30, 20230214

SOCi a leading CoMarketing Cloud for multi-location enterprises introduces Genius Social | Engagements, which uses AI to quickly generate personalized, on-brand responses to all engagement...

CIO Influence News Security

OneSpan Modernizes High Assurance Identity Security to Address Today’s Relentless Threats

CIO Influence News DeskNovember 6, 2022

by CIO Influence News DeskNovember 6, 20220179

Latest innovation extends OneSpan’s leadership in securing identities with the industry’s first cloud-configurable personal security device, ensuring integrity across customer interactions and transactions OneSpan, the...

CIO Influence News Sales and Customer Support

CallMiner Announces CallMiner for Salesforce on Salesforce AppExchange

CIO Influence News DeskOctober 13, 2022

by CIO Influence News DeskOctober 13, 20220372

Organizations can deliver customer and prospect insights from CallMiner directly in Salesforce to gain visibility into the customer journey, improve satisfaction and drive revenue opportunities...

Tag : customer interactions

OneSpan Modernizes High Assurance Identity Security to Address Today’s Relentless Threats

CallMiner Announces CallMiner for Salesforce on Salesforce AppExchange

Siyata Mobile Appoints Samsung Director Bob Escalle to Vice President of Public Safety

Accenture Acquires Excelmax Technologies to Expand Silicon Design and Engineering Capabilities

Commvault Appoints Gary Merrill as CCO and Jennifer Dirico as CFO

CORT Achieves ISO/IEC 27001:2013 Certification for Information Security

Lyra Technology Group Partners with Breach Secure Now

Quick Links

Visit Our Other Sites