CIO Influence

Tag : Customer Experiences

CIO Influence News Cloud

8×8 Drives Customer Success and Enhanced Contact Center Performance with New Supervisor Workspace

Business Wire
8×8, Inc., a leading integrated cloud contact center and unified communications platform provider, today announced that since its launch in March 2023 8×8 Supervisor Workspace has been successfully enabling organizations to improve...
Automation CIO Influence News Cloud

Amdocs Completes Acquisition of TEOCO’s Service Assurance Business to Help Accelerate End-to-End Network Automation

Amdocs, a leading provider of software and services to communications and media companies, announced that it has completed its acquisition of TEOCO’s service assurance business....