Salesforce and Google Cloud Announce Expanded Strategic Partnership
New hyper-efficient data sharing between Salesforce Data Cloud and Google BigQuery will provide bi-directional secure data access without the need to copy or move data...
Tag : Customer Experiences
Verizon Upgrades Network for Pittsburgh Customers
Verizon has recently made major upgrades to the network serving customers in Pittsburgh, PA. These upgrades are part of a multi-year redesign of its network architecture to stay...
Jitterbit Survey Reveals Automation Enhances Customer Experience, Offers Key Competitive Advantage for Organizations
Jitterbit, a global leader for empowering transformation through automation, announced the results of its “2023 State of Customer Experience Automation: Eliminate Application Integration Challenges to...
Data Streaming Delivers 2-5x ROI for 74% of UK Organisations, According to New Confluent Report
In the biggest survey of its kind, Confluent finds 63% of organisations are powering critical systems with data streaming For 89% of respondents, data streaming...
Amdocs to Acquire Service Assurance Business of TEOCO to Assure and Enable Monetization of Next Generation Dynamic Customer Experiences
Amdocs, a leading provider of software and services to communications and media companies, announced that it has entered into a definitive agreement to acquire the...
Ice Norway Harnesses Power of eSIM with Amdocs to Drive Growth and Digitalization
The launch of eSIM services, using Amdocs’ eSIM Cloud platform, will provide an enhanced experience for the Norwegian operator’s customers Amdocs, a leading provider of...
Infosys Teams up with Walmart Commerce Technologies to Deliver Scalable Omni-Channel Solutions to Retailers
Infosys, a global leader in next-generation digital services and consulting, announced a new collaboration with Walmart Commerce Technologies to help retailers leverage technology solutions that...
Digital.ai Empowers Organizations to More Intelligently Build and Deliver High Quality, Secure Software with New Release of AI-Powered DevOps Platform
Digital.ai unveiled Corbett, the latest release of its leading AI-powered DevOps platform, to enable organizations to deliver applications with better customer experiences while improving productivity for...
Yellow.ai Launches Dynamic Automation Platform (DAP) with Generative AI, Unveils New Logo
Yellow.ai, a global leader in Conversational AI, announced the launch of its Dynamic Automation Platform (DAP), powered by generative AI, that enables enterprises to automate customer...
Customer Experience Boosts Sales, but Data Silos Create Roadblocks for Manufacturers, According to New Google Cloud Study
Ahead of Hannover Messe, one of the largest manufacturing events in the world, Google Cloud announced new global research that found that manufacturers who provide immersive and personalized customer...