CIO Influence

Tag : Customer Experiences

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Digitel Extends Partnership With Optiva to Power Next Phase of Growth

GlobeNewswire
by GlobeNewswire0
Multi-year BSS platform support renewal strengthens Digitel’s ability to scale, innovate and deliver 5G-powered customer experiences Digitel, a leading mobile network operator in Venezuela, has...
CIO Influence News Financial Services IT services Machine Learning

SHI Launches Digital AI Ambassador Development Platform with NVIDIA and HPE

Business Wire
by Business Wire0
SHI International, one of North America’s largest IT solutions providers, has launched its Digital AI Ambassador Development Platform in close collaboration with NVIDIA and HPE. The platform incorporates HPE Private Cloud...
Analytics CIO Influence News Cloud

Reltio Unveils Industry-First Solution to Serve Trusted, Unified Data in Milliseconds at Every Point of Engagement, Driving Customer Experience Excellence

Business Wire
by Business Wire0
Reltio, a leader in data unification and management, today announced the launch of the Reltio Lightspeed™ Data Delivery Network, a groundbreaking innovation that powers real-time...
Analytics CIO Influence News Machine Learning

GoTo Launches Generative AI-Powered Quality Management Solution to Boost Contact Center Performance and Customer Satisfaction

Business Wire
by Business Wire0
AI Quality Management for GoTo Connect Contact Center automates contact center insights and quickly identifies trends to improve customer experiences GoTo, the leader in cloud...