Turvo Partners with Oko to Enhance Supply Chain Operations with Data Automation
This collaboration empowers 3PLs and brokers to rapidly create orders and shipments via email, then post, secure, and manage shipments — all from an intuitive...
Tag : customer experience
Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
Combining Radarr Technologies capabilities with Genesys Cloud will give organizations new AI-powered experience orchestration capabilities that drive customer loyalty, business optimization and competitive differentiation Genesys,...
Miramar Group Leverages Customer Data with SAP Emarsys to Power Up Customer Journey
Miramar Group, one of the largest Hong Kong-based hospitality, shopping and travel conglomerates, is leveraging SAP Emarsys to elevate its customer experience operations by harmonizing customer...
EPAM Named a Leader in Three IDC MarketScape Reports
Software Engineering Services, Experience Build Services and Experience Design Services Customer Experience (CX) is at the core of an enterprise business customer relationship. To stay...
Lenovo Joins the ServiceNow and Implementation Partner Program for Digital Transformation
Lenovo announced it has joined the ServiceNow Consulting and Implementation Partner Program to help organizations take advantage of innovative workflows developed by Lenovo using ServiceNow platform...
Siemens & Salesforce Team Up to Accelerate Servitization and Drive Manufacturing Profitability
Siemens and Salesforce are collaborating to help manufacturers increase service efficiency and create new revenue streams Teamcenter Service Lifecycle Management (SLM) app connects Siemens’ leading...
Worldline and Google Announce Strategic Partnership to Enhance Digital Payments Experiences
Worldline selects Google Cloud technology to boost its digital transformation and continue to streamline its operations Worldline, a global leader in payment services, and Google...
ISG to Publish Reports on Private and Hybrid Cloud Services and Solutions
Upcoming ISG Provider Lens reports will evaluate providers enabling enterprises and public-sector clients to use multi-cloud environments for more flexible operations Information Services Group (ISG)...
New Automated Framework Makes Broadband Networks More Resilient
Two new industry standards championed by the Broadband Forum can help service providers further improve the quality of network services delivered to customers thanks to...
Enrico Celotto Named Chief Marketing Officer at EasyVista
EasyVista welcomes the vetted tech marketer to its executive leadership team. EasyVista, a global leading provider of ITSM, IT Remote Support and IT Monitoring solutions,...