customer experience Archives - Page 7 of 42

UST Acquires Leading Australian Process Transformation Company, Leonardo

PR NewswireFebruary 21, 2024

by PR NewswireFebruary 21, 20240

Strategic acquisition further strengthens UST’s position in the dynamic ANZ market UST, a leading digital transformation solutions company, has announced the strategic acquisition of Leonardo,...

Automation CIO Influence News Cloud

Ushur Elevates Customer Experience Automation with Yellowbrick Cloud Data Warehouse

Business WireFebruary 16, 2024

by Business WireFebruary 16, 20240

Yellowbrick Chosen for Unrivaled Price-Performance, Scalability, Flexibility, and Rapid Analytics. Yellowbrick Data, the leading Kubernetes-native data warehouse for private clouds, announced that Ushur, the leader...

CIO Influence News Digital Transformation

Hero Digital Helps Calix Create and Launch New Website on Adobe Experience Manager

PR NewswireFebruary 13, 2024

by PR NewswireFebruary 13, 20240

The new Calix.com empowers Broadband Service Providers to transform their community for the better Hero Digital, an award-winning customer experience transformation company, managed the development...

CIO Influence News Machine Learning

Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk

PR NewswireFebruary 13, 2024February 13, 2024

by PR NewswireFebruary 13, 2024February 13, 20240

Anywhere365, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of Deepdesk BV (“Deepdesk”), a leading...

CIO Influence News Machine Learning

Zendesk Completes Acquisition of Klaus

PR NewswireFebruary 13, 2024

by PR NewswireFebruary 13, 20240

CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent customer experiences Zendesk announced it...

CIO Influence News Cloud

Healthcare Organizations Improve Operational Efficiency with Oracle Fusion Cloud Applications

PR NewswireFebruary 9, 2024

by PR NewswireFebruary 9, 20240

Baptist Health Care, Springfield Clinic, Stamford Health, and the University of Chicago Medicine move business applications to the cloud Leading healthcare organizations are implementing Oracle Fusion Cloud Applications...

Apps CIO Influence News

ACT Fibernet Relaunches its Mobile App

CIO Influence News DeskFebruary 9, 2024

by CIO Influence News DeskFebruary 9, 20240

● Users will benefit from the self-help centre, refreshed intuitive UI, & AI chatbot ● Ability to track ticket status & connect directly with an engineer ●...

CIO Influence News Cloud

Verint Acknowledged as Market Leader for Contact Center Applications in APAC by Frost & Sullivan

Business WireFebruary 8, 2024

by Business WireFebruary 8, 20240

Verint AI-Powered Open Platform Ranks First in Cloud and On-Premises Workforce Management, Quality Monitoring, and Analytics Advanced Application Solutions Verint, The Customer Engagement Company announced that...

CIO Influence News Cloud

Plainsight Technologies Introduces FilterBox to Translate Real-time Video into Valuable Business Metrics

Business WireFebruary 8, 2024

by Business WireFebruary 8, 20240

Artificial vision intelligence innovator develops new software to simplify building and managing scalable vision intelligence solutions Plainsight Technologies, the comprehensive vision AI factory, announced the...

CIO Influence News Cloud

SOFTEL Communications Teams Up with Prophecy International for Advanced Customer Experience Solutions

Cision PRWebFebruary 6, 2024February 6, 2024

by Cision PRWebFebruary 6, 2024February 6, 20240

The partnership between Prophecy International and SOFTEL, which brings together emite’s analytics with SOFTEL’s artificial intelligence and cloud capabilities, aims to revolutionize customer experiences in...

Tag : customer experience

UST Acquires Leading Australian Process Transformation Company, Leonardo

Hero Digital Helps Calix Create and Launch New Website on Adobe Experience Manager

Anywhere365 Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk

Zendesk Completes Acquisition of Klaus

ACT Fibernet Relaunches its Mobile App

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

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