Tag : customer experience
Infosys Collaborates with TDC Net to Accelerate Digital Transformation
Aims to modernize TDC Net’s IT infrastructure, improve customer experience, and optimize costs Infosys, a global leader in next-generation digital services and consulting, today announced...
Infogain Appoints Mohit Bhat as Chief Delivery & Innovation Officer
Infogain, a leading digital customer experience engineering company headquartered in Silicon Valley, today announced the appointment of Mohit Bhat as its Chief Delivery & Innovation...
Cognizant Partners with Hays for Global Digital Innovation
As Hays’ global tech partner, Cognizant will use new innovative technologies to enhance customer experience and IT efficiency, in order to drive agility and competitiveness...
Enterprise-wide Approach: The Next Frontier in Digital Transformation for Businesses
It’s 2024, and hardly any organization is left untouched by the ongoing digital wave. Whether it’s an insurance organization or a retail company operating at...
Diligent Expands Its Presence in Latin America with New Office in Guadalajara, Mexico
New operation will establish a center of excellence for customer success, enhance the overall customer experience and drive efficiencies globally Diligent, a leading GRC SaaS...
AWS Partners SuccessKPI and ConnectGen Launch Contact Center Builder to Accelerate and Simplify CCaaS Deployments
SuccessKPI, Inc., a cloud-native, contact center customer experience platform provider and a leader of the current 2023 Frost & Sullivan Workforce Optimization (WFO) Radar report,...
IFS: Utilities Prioritize AI for Digital Transformation, but 80 Percent Fail Due to Lack of Collaboration
Organized data holds the key to successfully adopting AI while improved asset management emerges among top drivers of transformation AI is at the forefront of...
gaiia Raises Series A Led by Inovia Capital to Revolutionize Customer Experience for Internet Service Providers
gaiia, the innovative operating system designed specifically fo(ISPs), has successfully raised US$13.2M in a Series A financing round led by Inovia Capital with participation from...
HCLTech Expands Us Footprint With New Offices in New Jersey and California
HCLTech, a leading global technology company, announced the opening of new offices in East Brunswick, New Jersey and Santa Clara, California, further strengthening its footprint...