customer experience Archives - Page 4 of 42

AWS Partners SuccessKPI and ConnectGen Launch Contact Center Builder to Accelerate and Simplify CCaaS Deployments

PR NewswireJuly 10, 2024July 10, 2024

by PR NewswireJuly 10, 2024July 10, 20240

SuccessKPI, Inc., a cloud-native, contact center customer experience platform provider and a leader of the current 2023 Frost & Sullivan Workforce Optimization (WFO) Radar report,...

CIO Influence News Digital Transformation Machine Learning

IFS: Utilities Prioritize AI for Digital Transformation, but 80 Percent Fail Due to Lack of Collaboration

PR NewswireJuly 9, 2024

by PR NewswireJuly 9, 20240

Organized data holds the key to successfully adopting AI while improved asset management emerges among top drivers of transformation AI is at the forefront of...

CIO Influence News Cloud Networking

gaiia Raises Series A Led by Inovia Capital to Revolutionize Customer Experience for Internet Service Providers

GlobeNewswireJune 27, 2024

by GlobeNewswireJune 27, 20240

gaiia, the innovative operating system designed specifically fo(ISPs), has successfully raised US$13.2M in a Series A financing round led by Inovia Capital with participation from...

CIO Influence News Cloud

HCLTech Expands Us Footprint With New Offices in New Jersey and California

Business WireJune 21, 2024

by Business WireJune 21, 20240

HCLTech, a leading global technology company, announced the opening of new offices in East Brunswick, New Jersey and Santa Clara, California, further strengthening its footprint...

CIO Influence News Security

Vercara Launches New DDoS and AppSec Node in Toronto

Business WireJune 20, 2024

by Business WireJune 20, 20240

Company extends global footprint and customer experience with nodes now available across 16 regions Vercara, a leading provider of cloud-based services that secure the online...

CIO Influence News Data Storage

NetApp Continues to Expand Sales Leadership Bench to Drive Aggressive Growth with U.S. Enterprises

Business WireJune 11, 2024

by Business WireJune 11, 20240

NetApp, the intelligent data infrastructure company, announced that it strengthened its sales team to accelerate growth objectives and facilitate customer success by hiring Mike Sakalas...

CIO Influence News Security

DNSFilter Welcomes Cisco Veteran TK Keanini as CTO

PR NewswireJune 7, 2024June 7, 2024

by PR NewswireJune 7, 2024June 7, 20240

Industry leader brings customer focus and passion to cybersecurity startup DNSFilter announced that it has hired TK Keanini as Chief Technology Officer (CTO). In his...

CIO Influence News Cloud

Daily Roundup: 10 IT, Cloud Computing, and InfoSec News You Can’t Miss

CIO Influence Staff WriterMay 23, 2024May 23, 2024

by CIO Influence Staff WriterMay 23, 2024May 23, 20240

Get the most out of CIO Influence’s comprehensive daily IT news roundups to stay ahead in the information technology sector. Get current news in the IT sector...

CIO Influence News Machine Learning

Daily Roundup: 10 IT, Cloud Computing, and InfoSec News You Can’t Miss

CIO Influence Staff WriterMay 17, 2024May 17, 2024

by CIO Influence Staff WriterMay 17, 2024May 17, 20240

Get the most out of CIO Influence’s comprehensive daily IT news roundups to stay ahead in the information technology sector. Get current news in the...

CIO Influence News Machine Learning

Unlocking Day 2 at Qualtrics X4 Summit 2024: Insights and Highlights

CIO Influence Staff WriterMay 3, 2024May 3, 2024

by CIO Influence Staff WriterMay 3, 2024May 3, 20240

With Day 1’s energy carrying over, the Qualtrics X4 summit entered its second day with approximately 10,000+ attendees at the Salt Palace Convention Center. This...

Tag : customer experience

AWS Partners SuccessKPI and ConnectGen Launch Contact Center Builder to Accelerate and Simplify CCaaS Deployments

IFS: Utilities Prioritize AI for Digital Transformation, but 80 Percent Fail Due to Lack of Collaboration

gaiia Raises Series A Led by Inovia Capital to Revolutionize Customer Experience for Internet Service Providers

NetApp Continues to Expand Sales Leadership Bench to Drive Aggressive Growth with U.S. Enterprises

DNSFilter Welcomes Cisco Veteran TK Keanini as CTO

Daily Roundup: 10 IT, Cloud Computing, and InfoSec News You Can’t Miss

Unlocking Day 2 at Qualtrics X4 Summit 2024: Insights and Highlights

Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Verizon Deploys First-Ever Interoperable Multi-Vendor O-RAN DAS system

SentinelOne Secures Both Known and Shadow AI Services in the Workplace with New AI Security Posture Management

Anomalo Advances Gen-AI Data Quality with New Funding for Unstructured Monitoring Innovations

Quadrant Report Names Swimlane a Leader in GenAI-Powered SOC Platforms

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