Plume Leverages AI to Introduce ‘Full Stack Optimization’ to Drive Application Performance
As Plume enters a new era in its evolution with over 50 million locations now managed by its global cloud platform, the launch of application...
Tag : customer experience
AudioCodes AI-first Contact Center-as-a-Service (CCaaS) Solution Now Certified for Microsoft Teams
AudioCodes, a leading vendor of advanced communications software, products and productivity solutions for the digital workplace and customer experience, announced that Voca Conversational Interaction Center (Voca CIC)...
Thoughtworks Launches Generative AI Product Accelerator
Thoughtworks, a global technology consultancy that integrates strategy, design and engineering, announced product accelerators aimed to help organizations identify near-term opportunity areas and projects to...
Digital Realty and TPG Announce Joint Venture of Hyperscale Data Centers in Northern Virginia
TPG Real Estate acquires 80% stake in $1.5 billion Portfolio Digital Realty, the largest global provider of cloud- and carrier-neutral data center, colocation and interconnection solutions, and TPG...
Opus is Uniquely Positioned to Help Organizations Expedite Generative AI Adoption
The commercial release of OpenAI’s ChatGPT platform has been the gateway to generative AI, a groundbreaking technology that spans across sectors. This revolutionary tech offers a powerful solution...
Centrical Achieves AWS Service Ready Designation for Amazon Connect
Centrical, a global SaaS company, and a pioneer and leader of Performance Experience Management, announced that it has achieved the Amazon Web Services (AWS) Service Ready designation for Amazon...
CloudHesive Achieves AWS Service Ready Designation for Amazon Connect
CloudHesive, an [Amazon Web Services (AWS) __title__ Amazon Web service (AWS)]Premier Tier Services Partner, announced that it has achieved the AWS Service Ready designation for Amazon Connect. This designation verifies that CloudHesive‘s Amazon Connect software...
WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience
Robust tracking and returns capabilities will decrease overhead costs and build customer loyalty parcelLab, the premier global provider of post-purchase customer experience software, announced Wyze...
Unbabel Launches Next-Generation Language Operations Platform, Offering The First Holistic Approach to Multilingual Communication and Translation
The platform will provide unique control and visibility of machine translation workflows, allowing enterprises to determine the cost, quality and speed for all content translated...
Scanbot SDK Adds .NET MAUI Support to Its Data Capture Solutions
The Scanbot SDK is now available for the NET MAUI framework for cross-platform app development. This gives enterprises an additional option to easily integrate Scanbot SDK’s reliable...