Splunk Appoints Toni Pavlovich as Chief Customer Officer
Splunk Inc., the cybersecurity and observability leader, announced Toni Pavlovich has been appointed as Chief Customer Officer (CCO). Reporting to Gary Steele, President and Chief...
Tag : customer experience
Transform Your Business: Why AI Adoption is the Key to Your Business Growth and Prosperity
Artificial Intelligence (AI) is no longer a concept of science fiction. It is now a practical technology that is transforming the business landscape, offering a...
Infobip Partners With Hagens to Help Construction Business HM Engenharia Reduce Costs, Boost Sales, and Increase Customer Loyalty in the Real Estate Sector
Global cloud communications platform Infobip has partnered with digital transformation specialists Hagens to help construction company HM Engenharia to provide a better customer experience, reduce costs, and boost...
UJET and Google Cloud Launch Intelligent Workforce Management to Power Future of Employee and Customer Experience
UJET, Inc., the intelligent, modern contact center platform, announced UJET WFM, in partnership with Google Cloud. With the launch of its workforce management suite, also...
Zendesk Announces Strategic Collaboration Agreement With AWS to Unlock Smarter, More Personalized Customer Service at Scale
Zendesk, Inc., announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses deliver personalized customer experiences at scale, with technology...
Truespeed Accelerates Fiber Network Expansion with Adtran
Adtran XGS-PON technology boosts efficiency and sustainability by enabling Truespeed to connect more customers with a reduced equipment base Adtran announced that Truespeed is leveraging...
enosix Launches Real-Time SAP Integration Prebuilt for ServiceNow Asset Management with App Certification
enosix, specializing in prebuilt, real-time SAP ERP data integration to drive greater customer experience, announced the release of their enosix SAP Connector for ServiceNow Asset...
Digital Business Initiatives Drive Enterprise Resiliency
ISG Provider Lens report says service providers have helped many companies pursue digital transformation to overcome business challenges, expand into new markets Many enterprises worldwide...
Cognizant Engaged by Volkswagen Group Ireland to Transform its Digital Customer Experience
Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in Wolfsburg, Germany, to transform VWG Ireland’s digital customer service...
Tech Mahindra Selected by StarHub for Digital Transformation to Enhance Customer Offerings
Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, announced a partnership with StarHub, a leading homegrown company from...