Neville Letzerich Joins Talkdesk as Chief Marketing Officer
Talkdesk a global AI-powered contact center leader for enterprises of all sizes announced that Neville Letzerich has joined the company as chief marketing officer (CMO). With...
Tag : customer experience
Kinetic by Windstream Selects RouteThis Certify to Unleash Flawless WiFi for Home Networks Across U.S.
RouteThis Certify empowers Kinetic to improve customer experience, reduce churn and decrease costs for greater profitability. RouteThis Inc., the leading provider of in-home WiFi troubleshooting and...
Syndigo Bolsters Executive Leadership Team
 Syndigo, an Atlanta-based leading SaaS commerce data management provider, and a portfolio company of Summit Partners and The Jordan Company,announced several executive appointments that expand the...
Gupshup.io Introduces FiLLi Cafe, UAE’s Beloved Cafe Chain to WhatsApp, Elevates Customer Experience
Gupshup.io, the leading global Conversational Engagement Platform announced its collaboration with FiLLi Cafe, the renowned cafe chain in the UAE, to bring an unparalleled customer experience for its...
Upland Panviva Now Available on Genesys AppFoundry
Upland Software, announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now available on the Genesys AppFoundry the industry’s largest dedicated marketplace...
Brillio Partners with Google Cloud to Build Generative AI Solutions for the Financial Services and Healthcare Industries
 Brillio, a leading digital transformation services and solutions provider announced a partnership with Google Cloud to build cutting-edge solutions for financial services and healthcare organizations...
Inbenta Expands its Customer Experience Platform, Allowing Companies to Integrate the Generative AI Solution of Their Choice
Inbenta, an AI platform purpose-built to optimize customer experience, announced the launch of an extensive Generative AI integration that will allow companies to develop and organize...
EU’s Energy Firms Pursue Shared Goal of Self-Reliance
European governments have sought to blunt the impact of unprecedented energy inflation, while utilities have stepped up to invest in upgrading their infrastructure to help...
Drata Selected as KnowBe4’s Exclusive GRC Partner and Preferred Compliance Automation Platform for KnowBe4 customers
Drata, a continuous security and compliance automation platform announced it has been selected by KnowBe4Â as the company’s exclusive GRC partner. KnowBe4 is transitioning its KnowBe4...
North American Utilities Go Digital to Rapidly Update Grids
As more customers generate energy and shop around for service, utilities are changing infrastructure, operations and customer experience, ISG Provider Lens report says Energy utilities...