customer experience Archives - Page 19 of 42

Guidehouse Insights Names Oracle, Uplight, and Bidgely Leading Customer Engagement and Customer Experience Analytics Providers

PR NewswireSeptember 6, 2023

by PR NewswireSeptember 6, 20230

Leaders demonstrate superior algorithms and user experiences (UX), holistic product portfolios, logical strategic partnerships, broadening geographic reach, and established customer bases A new report from Guidehouse...

CIO Influence News Cloud Digital Transformation

8×8 Launches New SMS Fraud Prevention Communication API

Business WireSeptember 5, 2023

by Business WireSeptember 5, 20230

8×8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks 8×8, Inc, a leading integrated cloud contact center,...

CIO Influence News Digital Transformation

Tech Mahindra Partners with Google to Launch Generative AI Powered Email AmplifAIer

CIO Influence News DeskSeptember 5, 2023

by CIO Influence News DeskSeptember 5, 20230

The solution will drive significant improvement in agent productivity and will drive improved agent and customer experience Tech Mahindra, a leading provider of digital transformation,...

CIO Influence News SaaS

Gremlin Gives Enterprise IT Teams New Tools to Combat Common Software Reliability Pitfalls with ‘Detected Risks’ Launch

PR NewswireSeptember 1, 2023

by PR NewswireSeptember 1, 20230

Gremlin, the leading provider of chaos engineering and reliability management software, has launched Detected Risks to support software reliability engineers (SREs), platform engineers and cloud...

Automation CIO Influence News Machine Learning

Ushur Launches AI Studio to Democratize AI Model Training and Management for Its Customer Experience Automation Platform

PR NewswireSeptember 1, 2023

by PR NewswireSeptember 1, 20230

AI Studio further enhances the AI-powered automation capabilities of Ushur’s Customer Experience Automation platform for mission-critical workflows. Ushur, the leader in AI-powered Customer Experience Automation...

Analytics CIO Influence News

TTEC Cited as a Strong Performer in Customer Analytics Service Providers Report by Independent Industry Analyst Firm

PR NewswireAugust 31, 2023

by PR NewswireAugust 31, 20230

TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC Digital, announced that...

Analytics CIO Influence News Cloud

Lumen Technologies Dives Into Microsoft 365 Copilot to Help Enhance Employee Efficiency and Customer Relationships

PR NewswireAugust 31, 2023

by PR NewswireAugust 31, 20230

Lumen Technologies a multinational technology company, is working with Microsoft Corp to deploy Microsoft 365 Copilot to empower its approximately 30,000 employees. Lumen is beta-testing Microsoft...

CIO Influence News Cloud Digital Transformation

Quantiphi and Unqork to Launch Fully-Automated and Integrated Intelligent Insurance Underwriting Platform on Google Cloud

PR NewswireAugust 29, 2023

by PR NewswireAugust 29, 20230

Quantiphi, an Al-first digital engineering company announced the launch of its AI-led Intelligent Underwriting Platform (AiUP), which will be included in Google Cloud’s Industry Value...

CIO Influence News Digital Transformation Security

Nagarro’s Genome AI Platform to Revolutionize Customer Experience

PR NewswireAugust 29, 2023

by PR NewswireAugust 29, 20230

Nagarro a leader in digital engineering, has launched a cutting-edge digital experience offering, the Genome AI platform This platform promises to revolutionize the way enterprises...

CIO Influence News Cloud

BairesDev Becomes a Select Tier Services Partner in the AWS Partner Network

PR NewswireAugust 29, 2023

by PR NewswireAugust 29, 20230

BairesDev a leading nearshore software outsourcing company, became a Select Tier Services Partner in the Amazon Web Services (AWS) Partner Network, a global program recognizing organizations with proven...

Tag : customer experience

Guidehouse Insights Names Oracle, Uplight, and Bidgely Leading Customer Engagement and Customer Experience Analytics Providers

Tech Mahindra Partners with Google to Launch Generative AI Powered Email AmplifAIer

Gremlin Gives Enterprise IT Teams New Tools to Combat Common Software Reliability Pitfalls with ‘Detected Risks’ Launch

Ushur Launches AI Studio to Democratize AI Model Training and Management for Its Customer Experience Automation Platform

TTEC Cited as a Strong Performer in Customer Analytics Service Providers Report by Independent Industry Analyst Firm

Lumen Technologies Dives Into Microsoft 365 Copilot to Help Enhance Employee Efficiency and Customer Relationships

Quantiphi and Unqork to Launch Fully-Automated and Integrated Intelligent Insurance Underwriting Platform on Google Cloud

Nagarro’s Genome AI Platform to Revolutionize Customer Experience

BairesDev Becomes a Select Tier Services Partner in the AWS Partner Network

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

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