customer experience Archives - Page 10 of 42

SingPost Enables Real-Time eCommerce Logistics Delivery Across Asia Pacific With Boomi

Business WireJanuary 11, 2024January 11, 2024

by Business WireJanuary 11, 2024January 11, 20240

Leading postal and ecommerce logistics provider SingPost teams with Boomi to accelerate customer onboarding by 75 percent Boomi, the intelligent connectivity and automation leader, announced...

CIO Influence News Cloud

Mojix Joins SAS Retail Partner Ecosystem

Business WireJanuary 10, 2024

by Business WireJanuary 10, 20240

Collaboration to focus on real-time, item-level visibility (RTILV) solutions Mojix, a global leader in real-time item-level visibility (RTILV) solutions for supply chains announced it has...

CIO Influence News Cloud

Tonkean Intake Orchestration Now Available on SAP Store

PR NewswireJanuary 9, 2024January 11, 2024

by PR NewswireJanuary 9, 2024January 11, 20240

By integrating with SAP Ariba solutions, Tonkean Intake Orchestration delivers a holistic AI-powered intake management solution to ISBN clients. Tonkean the provider of AI-powered process...

IT and DevOps

Genesys Cloud CX Now Available at IRAP PROTECTED Level for Australian Government

CIO Influence Staff WriterJanuary 8, 2024January 8, 2024

by CIO Influence Staff WriterJanuary 8, 2024January 8, 20240

Genesys, a global leader in AI-powered experience orchestration, has announced its all-in-one Genesys Cloud CX platform. The platform’s security level has recently been upgraded to...

CIO Influence News Cloud

ChromaCode Unveils ChromaCode Cloud 6.1, Showcasing Remarkable Strides in Software Innovation

PR NewswireJanuary 4, 2024

by PR NewswireJanuary 4, 20240

ChromaCode, Inc., a pioneering genomics multiplexing platform company developing accessible and affordable laboratory-based solutions, announced the release of ChromaCode Cloud 6.1, a major upgrade to...

CIO Influence News Cloud

IPFone Introduces “IPFoneMate”: A New Era in Customer Assistance with ChatGPT Bot for Webex

Cision PRWebDecember 29, 2023

by Cision PRWebDecember 29, 20230

IPFone, a pioneer in cloud communication services, is excited to announce the launch of “IPFoneMate,” the first Webex bot fully integrated with OpenAI’s ChatGPT. This...

CIO Influence News Cloud Machine Learning

Zesty Concludes 2023 With Near Perfect Customer Satisfaction

PR NewswireDecember 21, 2023

by PR NewswireDecember 21, 20230

Zesty’s compelling, customer-centric value proposition, supported by its trusted cloud optimization technology and immense cost-savings earned the company 4.9 out of 5 stars for customer satisfaction Zesty,...

Automation CIO Influence News

Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds

Business WireDecember 20, 2023

by Business WireDecember 20, 20230

New Cogito survey finds 46% of consumers prefer to speak to a human agent, but are comfortable with AI-assisted human interactions Cogito, the leader in...

Automation CIO Influence News

IntelePeer Delivers Generative AI Solutions to Its Customers

Business WireDecember 19, 2023December 20, 2023

by Business WireDecember 19, 2023December 20, 20230

Customers expected to save millions across HR, IT, and Operational expenditures IntelePeer, a leading AI-powered communications automation platform provider, announces the delivery of generative AI...

CIO Influence News Cloud

The TTEC AI Readiness Assessment Identifies Four Critical Competencies for AI-enabled Contact Centers

PR NewswireDecember 19, 2023

by PR NewswireDecember 19, 20230

Results from respondents note critical success factors including cloud migration, knowledge management, voice to digital mix, and conversational intelligence TTEC Holdings a leading global CX (customer experience)...

Tag : customer experience

SingPost Enables Real-Time eCommerce Logistics Delivery Across Asia Pacific With Boomi

ChromaCode Unveils ChromaCode Cloud 6.1, Showcasing Remarkable Strides in Software Innovation

Human Interaction in Customer Service Still Preferred Despite Technology Innovations, New Research Finds

IntelePeer Delivers Generative AI Solutions to Its Customers

CIOInfluence Weekly Brief: IT Developments You Need to Know (Nov 18–22)

Byte-Sized Battles: Top Five LLM Vulnerabilities in 2024

Why CIOs Need to Prioritize Quantum-Safe Strategies

Lightning AI Raises $50Million to Simplify and Scale AI Development For Enterprises and Developers

Luzmo IQ launches to Bring Hyper-Personalized AI Analytics and Data Insights to Any Application or Workflow

Quick Links

Visit Our Other Sites