CIO Influence

Tag : customer experience

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New Relic Report Highlights Retail Sector Investing in Observability to Drive Digital Customer Experiences

Business Wire
by Business Wire0
New Relic State of Observability for Retail report shows significant benefit of investing in observability, with 302% ROI reported by retail organizations New Relic, the...
CIO Influence News Security

Red Canary Appoints Todd Chronert as Chief Revenue Officer

PR Newswire
by PR Newswire0
Cybersecurity industry veteran to drive continued growth and strengthen partnerships globally Red Canary, a leader in managed detection and response (MDR), announced the appointment of Todd Chronert as...
CIO Influence News Datacentre Digital Transformation Machine Learning Security

Elea Data Centers Boosts AI Growth in Brazil with Vertiv’s First Liquid Cooling System for AI Data Centers

PR Newswire
by PR Newswire0
Vertiv’s liquid cooling systems are part of Elea’s first-phase investment of US$300 million for AI-ready data centers Elea Data Centers, a leading provider of sustainable digital infrastructure...
Cloud Guest Authors Machine Learning

How Enterprises Can Leverage the CX Software Upgrade Cycle Through 2025

Marylou Maco
by Marylou Maco0
The communications software landscape is undergoing a massive upgrade cycle, transforming how businesses deliver both customer and employee experiences (CX and EX). With a significant...
CIO Influence News Cloud Regulation and Compliance Managment Security

LogicGate Enhances Customer Experience with New AI-Powered Record Linking and Text Assistant Features

PR Newswire
by PR Newswire0
Available within the Risk Cloud Spark AI suite of features, GRC professionals can leverage AI Text Assistant and Record Linking Recommendations capabilities to be more...
CIO Influence News IT services Machine Learning

GoTo Launches AI-Enhanced Integrations between GoTo Connect and Leading CRM Platforms, Strengthening Customer Experience

Business Wire
by Business Wire0
New integrations provide a more comprehensive customer view, creating seamless, AI-powered workflows between GoTo Connect and customer relationship management solutions GoTo, the company making business...
Analytics CIO Influence News Machine Learning Security

Data Zoo Unveils ‘ID Fraud & Risk Signals’ for Enhanced Customer Verification and Fraud Detection

PR Newswire
by PR Newswire0
Data Zoo, a global leader in identity verification data, announces the launch of its latest service, ID Fraud & Risk Signals. This new solution is designed to...