customer engagement Archives - Page 8 of 13

Twilio To Deliver Customer-Aware Generative AI Through New OpenAI Integration

Business WireAugust 4, 2023

by Business WireAugust 4, 20230

Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced it will enable companies to create personalized, customer-aware experiences powered by OpenAI....

CIO Influence News SaaS

Thryv Enhances its Market-Leading, SaaS-Based Business Management Platform and Sees Increased Customer Engagement

Business WireAugust 4, 2023

by Business WireAugust 4, 20230

Thryv Holdings, Inc., the provider of the leading small and medium sized business (SMB) software platform, announced continued momentum for its market-leading SaaS platform, reinforcing its product-led growth...

CIO Influence News SaaS

WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience

Business WireJuly 26, 2023

by Business WireJuly 26, 20230

Robust tracking and returns capabilities will decrease overhead costs and build customer loyalty parcelLab, the premier global provider of post-purchase customer experience software, announced Wyze...

Analytics CIO Influence News Data Management

Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data

Business WireJuly 26, 2023

by Business WireJuly 26, 20230

Data Pipelines moves into general availability with data warehouse destinations, reverse ETL, and unlimited API calls in 2023. Customer.io, a leading Customer Engagement Platform for...

CIO Influence News SaaS

Infobird to Expand Global Presence with Relocation of Operations to Hong Kong

PR NewswireJuly 20, 2023

by PR NewswireJuly 20, 20230

Infobird a software-as-a-service provider of AI-powered customer engagement solutions in China announced its decision to relocate its operations from Beijing to the Hong Kong Special Administrative Region. This strategic...

CIO Influence News IT and DevOps

Kognitiv Joins Braze Alloys Partner Program

PR NewswireJuly 20, 2023

by PR NewswireJuly 20, 20230

Kognitiv Corporation (Kognitiv), a leader in global customer loyalty solutions, announced that it has joined the Braze Alloys program as an official technology and solutions partner. By joining Braze Alloys, Kognitiv becomes...

CIO Influence News Cloud

Lilly Pulitzer Accessorizes with Oracle Cloud

PR NewswireJuly 18, 2023

by PR NewswireJuly 18, 20230

Oracle Retail Cross Talk Resort and fashion retailer Lilly Pulitzer is transforming its in-store experience for shoppers and associates with Oracle Cloud. Lilly Pulitzer can be...

CIO Influence News Cloud Martech

Aurora Mobile’s Subsidiary SendCloud Provides Email and SMS Services to Voghion

GlobeNewswireJuly 17, 2023

by GlobeNewswireJuly 17, 20230

Aurora Mobile Limited, a leading provider of customer engagement and marketing technology services in China, announced that its subsidiary Wuhan SendCloud Technology Co., Ltd.(SendCloud) has entered into a strategic partnership...

CIO Influence News Cloud

Empire Merchants Selects 8×8 XCaaS for Enhanced Customer Communications and Engagement

Business WireJuly 2, 2023

by Business WireJuly 2, 20230

Leading Wine and Spirits Distributor Deploys 8×8 XCaaS for Improved Customer Experience 8×8, Inc., a leading integrated cloud communications platform provider, announced that Empire Merchants...

CIO Influence News Cloud

OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk

Business WireJune 9, 2023June 9, 2023

by Business WireJune 9, 2023June 9, 20230

OTDAmericas, a global business process outsourcing company, and LiveVox, a proven cloud CCaaS platform built to transform contact center performance, announced that LiveVox has been chosen as OTDAmericas’ global contact center platform...

Tag : customer engagement

Twilio To Deliver Customer-Aware Generative AI Through New OpenAI Integration

Thryv Enhances its Market-Leading, SaaS-Based Business Management Platform and Sees Increased Customer Engagement

WYZE Selects parcelLab to Strengthen its Post-Purchase Customer Experience

Customer.io Launches a Customer Data Platform (CDP) to Activate Real-Time Data

Infobird to Expand Global Presence with Relocation of Operations to Hong Kong

Kognitiv Joins Braze Alloys Partner Program

Lilly Pulitzer Accessorizes with Oracle Cloud

Aurora Mobile’s Subsidiary SendCloud Provides Email and SMS Services to Voghion

Dream Achieves Highest CyberGym Score Ever, Outperforming Leading Frontier AI Models

DivergeIT Announces Strategic Investment from M|C Partners

Factory and Carahsoft Partner to Bring Agent-Native Software Development to the Public Sector

Telos Corporation Expands Cyber Risk Management Support for the Office of Naval Intelligence

Proofpoint Brings OpenAI GPT Cyber Models into Security Operations to Help Defenders Investigate Threats Faster

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