Why Decision Intelligence Could Solve Critical Barriers to Applied AI
The pandemic has sparked a significant increase in AI adoption, with 52% of companies accelerating their plans in response to the crisis. But even as...
Tag : CRM
Salesforce Expands Flow Automation Suite, Now Delivers More Than 1 Trillion Monthly Automations and $2 Trillion in Customer Business Value
Flow enables companies to build workflows on the Salesforce Platform that automate across Slack, MuleSoft, and Tableau, connecting systems and business processes on one CRM...
Building Internal Apps Easier than Ever with Open Source Appsmith Templates
Pre-built application templates for Support, CRM, Customer Portals leverage Appsmith’s low code software helping developers save time Appsmith, the first open-source low code software helping...
Bose Turns Up the Volume on Digital Customer Experiences with Salesforce
With Salesforce Customer 360, Bose will implement Service, Marketing, and Commerce Clouds, as well as MuleSoft technologies, to deliver personalized experiences and service Salesforce, the...
The Importance of Martech in Driving Revenue and Optimizing Operations
As the world gets more complicated and connected, people are evolving in terms of how they want to be marketed to and communicated with. Savvy...
Frost & Sullivan Recognizes Zoho as a Growth and Innovation Leader in the Global Cloud Meetings and Team Collaboration Services Market
Zoho’s innovative solutions with recent technology improvements, increasing brand awareness, and smart collaboration services contribute to its market-leading position Frost & Sullivan has identified Zoho...
Tekion Launches Game-Changing AI-Powered CRM
Tekion, innovator of the Automotive Retail Cloud (ARC), the first and fastest cloud-native automotive retail SaaS platform, today announced the release of its game-changing Customer...
Another Record-breaking Year For Playvox As Contact Centers Prefer Its Workforce Engagement Management
Over 100 percent expansion within the install base and new customer adoption with higher annual contract value. Playvox, the leading CRM-connected omnichannel contact center provider...
Persistent Announces Acquisition of Data Glove and Launches New Microsoft Business Unit with Focus
Adds nearshore capability with center in Costa Rica, as well as locations in US and India Persistent Systems announced it has entered into an agreement to acquire the...
Validity Reinvents GridBuddy Connect Platform to Enable Data Productivity
The offering now connects to Salesforce, Microsoft Dynamics 365 and Zendesk to give sales professionals a more complete, centralized view of their data Validity, the...