CIO Influence

Tag : contact center performance

CIO Influence News Cloud

OTDAmericas Selects LiveVox’s Cloud Contact Center Platform to Optimize Customer Engagement and Mitigate Risk

Business Wire
by Business Wire0
OTDAmericas, a global business process outsourcing company, and LiveVox, a proven cloud CCaaS platform built to transform contact center performance, announced that LiveVox has been chosen as OTDAmericas’ global contact center platform...
CIO Influence News Cloud

8×8 Introduces Innovative AI-Driven Platform Enhancements to Transform Customer Engagement

Business Wire
by Business Wire0
8×8, Inc., a leading integrated cloud communications platform provider, announced new AI-driven enhancements that transform business and contact center performance through enhanced customer experiences. The...