CIO Influence

Tag : Communications

CIO Influence News IT and DevOps Networking

NEC and T-Metrics Combine Industry-Leading Technologies to Provide a Robust and Highly Responsive On-Premises Contact Center Solution

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NEC Corporation of America (NEC), a leading provider and integrator of advanced IT, communications and networking solutions, and T-Metrics, Inc., a provider of next-generation omnichannel contact center systems, announced...
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Telefonica Enters Expansive, Multi-Year Strategic Collaboration with Amdocs to Provide Cloud-Enabled, Enhanced Digital Experience and Automated Operations in Hispanoamerica

CIO Influence News Desk
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Under multi-country agreement, Amdocs will modernize Telefonica’s business support and operational support systems, deploying cloud-native operational support system modules on the public cloud to reduce...
CIO Influence News Cloud Machine Learning

Kyndryl and Teradata Partner to Help Global Customers Use Artificial Intelligence and Data Modernization to Transform Their Businesses

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Kyndryl, the world’s largest IT infrastructure services provider, and Teradata , the connected multi-cloud data platform for enterprise analytics company, announced a strategic global partnership...
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Enhance Customer Communications with GhostDraft New Guidewire Marketplace App

CIO Influence News Desk
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Guidewire and GhostDraft, an end-to-end customer communications and digital experience platform provider, announced that GhostDraft’s new Ready for Guidewire validated accelerator is now available to PolicyCenter users in...
CIO Influence News Cloud Networking

Headsets.com Leverages Vonage Integrated Unified Communications and Contact Center to Deliver Seamless Agent Experience and Peerless Customer Service

CIO Influence News Desk
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Powered by Vonage, Headsets.com boasts a 98% success rate answering all calls within four rings Vonage a global leader in cloud communications helping businesses accelerate their...
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Avaya and Alcatel-Lucent Enterprise Announce Strategic Partnership to Accelerate Their Customers’ Transformation to the Cloud

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Avaya, a global leader in solutions to enhance and simplify communications and collaboration, and Alcatel-Lucent Enterprise, a leading international provider of communications, networking and cloud solutions...
CIO Influence News Cloud IT and DevOps

NEC Corporation of America Partnering with the State of Oregon and NASPO ValuePoint, Eases the Path to Cloud Communications for Public Sector Agencies

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NEC Corporation of America Announces Participating Addendum in the State of Oregon NEC Corporation of America (NEC), a leading provider and integrator of advanced IT,...