communications platform Archives

8×8 Bridges the Customer Engagement Gap by Providing Tailored Tools to Customer-Facing Employees

Business WireFebruary 1, 2024February 1, 2024

by Business WireFebruary 1, 2024February 1, 20240

New Platform Capabilities Address the Needs of An Organization’s Employees Outside the Contact Center that Require Customer Engagement Capabilities; Beta Program for Qualified Customers In...

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Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys across Channels, Processes and Organisations

PR NewswireSeptember 18, 2023

by PR NewswireSeptember 18, 20230

Adds two-way messaging capability to Salesforce for personalised, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center Vonage, a global...

CIO Influence News Cloud Digital Transformation

8×8 Launches New SMS Fraud Prevention Communication API

Business WireSeptember 5, 2023

by Business WireSeptember 5, 20230

8×8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks 8×8, Inc, a leading integrated cloud contact center,...

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Infobip, ClearSky Partner to Deliver Enterprise-grade CPaaS Solutions to Carriers Nationwide

CIO Influence News DeskNovember 5, 2022

by CIO Influence News DeskNovember 5, 20220

Infobip, a global cloud communications platform company for customer engagement, and leader in CPaaS solutions, and ClearSky Technologies announced a partnership through which ClearSky will...

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Zoom Unveils Platform Evolution; Launches New Packaging and Translation Feature

CIO Influence News DeskJune 23, 2022June 23, 2022

by CIO Influence News DeskJune 23, 2022June 23, 20220

Zoom One is a new offering that brings together options for persistent chat, phone, meetings, whiteboard, and more into a single, secure and scalable package...

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Swim England Embraces the Flexibility of Remote Work with 8×8 XCaaS

CIO Influence News DeskMay 27, 2022

by CIO Influence News DeskMay 27, 20220

England’s National Body for Swimming Introduced Remote Work for Employees and Reduced Monthly Platform Costs by 35 Percent with 8×8 8×8, Inc. a leading integrated...

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Syniverse Is First to Offer a Cloud-Native, Hyperscale Digital Communications and Messaging Platform for Enterprises: Syniverse’s Hyperscale Communications Platform

CIO Influence News DeskFebruary 28, 2022

by CIO Influence News DeskFebruary 28, 20220

New Syniverse CPaaS Platform to Accelerate Enterprises’ Digital Transformation and Improve Customer Experience Syniverse, “the world’s most connected company”, announced it is the first global...

CIO Influence News Cloud Digital Transformation

Kakao Corp Selects Vonage for Next Generation Communications and to Safeguard its Platform against Fraud

CIO Influence News DeskMarch 23, 2021July 25, 2022

by CIO Influence News DeskMarch 23, 2021July 25, 20220

The mobile services provider uses Vonage’s Number Insight Advanced API to verify phone numbers before sending verification codes to users via SMS Vonage, a global...

Tag : communications platform

Infobip, ClearSky Partner to Deliver Enterprise-grade CPaaS Solutions to Carriers Nationwide

Zoom Unveils Platform Evolution; Launches New Packaging and Translation Feature

Calsoft expands its AI-driven IAM capabilities for zero trust security

ABS Consulting Releases Key Paper on Cybersecurity Training

PIMIC and Naiscorp Robotics Partner on Breakthrough Voice Intelligence for Service Robots

How CIOs Build Smarter Network Observability with AI

Cloud Robotics Market Booms with Rising AI, IoT, and Autonomous System Adoption

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