Cloud CX Archives - CIO Influence

Genesys Cloud CX Now Available at IRAP PROTECTED Level for Australian Government

CIO Influence Staff WriterJanuary 8, 2024January 8, 2024

by CIO Influence Staff WriterJanuary 8, 2024January 8, 20240

Genesys, a global leader in AI-powered experience orchestration, has announced its all-in-one Genesys Cloud CX platform. The platform’s security level has recently been upgraded to...

CIO Influence News Cloud

Modivcare Announces Successful Implementation of AI Automated Omnichannel Cloud Solution to Improve NEMT Member Experience

Business WireSeptember 21, 2023

by Business WireSeptember 21, 20230

Modivcare, a technology-enabled healthcare services company that provides a platform of integrated supportive care solutions focused on improving health outcomes, announced that the Company successfully...

Augmented Reality CIO Influence News

SightCall AR-powered Visual Assistance Now Available on Genesys AppFoundry

CIO Influence News DeskMay 6, 2022

by CIO Influence News DeskMay 6, 20220

SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation capabilities SightCall, a global leader of augmented...

Tag : Cloud CX

Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Verizon Deploys First-Ever Interoperable Multi-Vendor O-RAN DAS system

SentinelOne Secures Both Known and Shadow AI Services in the Workplace with New AI Security Posture Management

Anomalo Advances Gen-AI Data Quality with New Funding for Unstructured Monitoring Innovations

Quadrant Report Names Swimlane a Leader in GenAI-Powered SOC Platforms

Quick Links

Visit Our Other Sites