Cloud CX Archives - CIO Influence

Genesys Cloud CX Now Available at IRAP PROTECTED Level for Australian Government

CIO Influence Staff WriterJanuary 8, 2024January 8, 2024

by CIO Influence Staff WriterJanuary 8, 2024January 8, 20240

Genesys, a global leader in AI-powered experience orchestration, has announced its all-in-one Genesys Cloud CX platform. The platform’s security level has recently been upgraded to...

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Modivcare Announces Successful Implementation of AI Automated Omnichannel Cloud Solution to Improve NEMT Member Experience

Business WireSeptember 21, 2023

by Business WireSeptember 21, 20230

Modivcare, a technology-enabled healthcare services company that provides a platform of integrated supportive care solutions focused on improving health outcomes, announced that the Company successfully...

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SightCall AR-powered Visual Assistance Now Available on Genesys AppFoundry

CIO Influence News DeskMay 6, 2022

by CIO Influence News DeskMay 6, 20220

SightCall for Genesys Cloud CX helps businesses resolve customer needs effortlessly through on-the-spot support using video and annotation capabilities SightCall, a global leader of augmented...

Tag : Cloud CX

SandboxAQ Achieves FedRAMP® Ready Status, Powering Enterprise Readiness Across the Defense and Public Sector

CIS, Astrix, and Cequence Unite to Deliver Actionable Guidance for Securing AI Environments

Tracebit Launches Community Edition – Security Canary Detection for Everyone

Zenity Expands AI Security with Incident Intelligence, Agentic Browser Support and New Open Source Tool

Helmet Security Secures the Future of Agentic AI Communications; Emerges with $9M

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