CIO Influence

Tag : cloud communications

CIO Influence News Cloud Digital Transformation

Vonage Introduces ‘Conversations for Salesforce’ for Seamless Customer Journeys Across Channels, Processes and Organizations

PR Newswire
by PR Newswire0
Adds two-way messaging capability to Salesforce for personalized, contextual communications to improve first contact resolution and customer engagement, and enhance Vonage Contact Center  Vonage, a global...
CIO Influence News Cloud Machine Learning

Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating AI with Contact Centers Using Maestro

PR Newswire
by PR Newswire0
Improves CX, reduces costs by resolving calls in the communications cloud–without needing a live agent First integrations include conversational AI leaders Cognigy and Google Cloud’s...
CIO Influence News Cloud

The Vonage Foundation Expands Partnership With StoryCorps, Powering Connections for More Than 36,000 Individuals

PR Newswire
by PR Newswire0
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, continues to expand its partnership with StoryCorps, the national non-profit organization dedicated to recording, preserving, and sharing the...
CIO Influence News Cloud

Alianza Powers Broadband Operator Bluepeak’s Cloud Transformation, Extending Market Reach, and Revolutionizing Communications Product Suite

PR Newswire
by PR Newswire0
Alianza, Inc., the communications cloud for service providers, announced that prominent fiber-first broadband operator Bluepeak has chosen Alianza‘s cloud communications platform to reinvent itself with fiber and cloud solutions. Alianza stands...