Salesforce Unveils Integration of Apple Business Messaging and AR
Salesforce’s expanded collaboration with Apple brings a fusion of Apple’s innovation and Salesforce’s AI CRM to elevate Service Cloud and Field Service capabilities. This union...
Tag : Service Cloud
Salesforce and AWS Expands AI CRM Marketplace Integration
At the AWS re:Invent event, Amazon Web Services (AWS) and Salesforce have revealed a substantial extension of their longstanding partnership, unveiling enhanced integrations spanning data...
Pimly Launches The Product Cloud, the First Salesforce-native Product Information Management Platform
Startup has raised $5M to eliminate data silos by enabling Salesforce to be the source of truth for product information Pimly, the first ever Product Cloud, makes...
OSF Digital Acquires UK-Based Multi-Cloud Consulting Firm Oegen
With its sixth acquisition this year, OSF continues to strengthen its Salesforce multi-cloud expertise and offerings globally OSF Digital, an award-winning provider of digital transformation...
Avaya Announces Avaya OneCloud™ For Service Cloud On Salesforce AppExchange, The World’s Leading Enterprise Cloud Marketplace
Avaya OneCloud™ for Service Cloud brings together calls, digital engagement and CRM application-provided people information to empower service agents – Providing Next-Gen Telephony and Powerful AI-Enhanced Customer...
Salesforce Reimagines Service Cloud to Transform Customer Service from Anywhere
Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need...
Incapsulate Enables COVID-19 Economic Assistance, Disaster Recovery and Vaccine Orchestration for Dallas TX, Suffolk County NY
Incapsulate, a Salesforce consulting partner, enabled Suffolk County New York, City of Virginia Beach Virginia, and City of Dallas Texas to drive their digital initiatives forward despite the...