CIO Influence

Tag : ITSM

Analytics CIO Influence News Digital Transformation

Serviceaide Brings The Power Of Conversational Virtual Agents To ChangeGear ITSM Customers Around The World

CIO Influence News Desk
Serviceaide’s Luma Virtual Agent Brings World-Class Service Management and Intuitive Self-Service To End-Users on the ChangeGear Platform Serviceaide, Inc., a global provider of intelligent IT...
AIOps CIO Influence News Networking

EasyVista Announces Exclusive Negotiation to Acquire Coservit to Extend Product Capabilities to Observability and Monitoring

CIO Influence News Desk
EasyVista, a global provider of intelligent automation solutions for IT Service Management (ITSM), remote support, and self-service software, is pleased to announce the signing of...
CIO Influence News Digital Transformation IT and DevOps

Research Finds IT Support Positively Transformed By Pandemic As Challenges Accelerate Innovation And Agility

CIO Influence News Desk
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations The perception of IT support...
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