CIO Influence

Tag : ITSM

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Silver Tree Consulting & Services Partners with Innominds to Lead IT Operations Transformation for SMBs

CIO Influence News Desk
by CIO Influence News Desk0
Silver Tree Consulting & Services announced a partnership with Innominds to bring innovation to IT operations transformation for small and medium sized organizations. Silver Tree’s leading Service...
CIO Influence News Digital Transformation IT and DevOps

Radisson Hotel Group Relies on Freshworks to Delight its Distributed Workforce with Exceptional IT Service

CIO Influence News Desk
by CIO Influence News Desk0
The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts Freshworks Inc., a leading software company empowering businesses to delight...
Analytics CIO Influence News Digital Transformation

Serviceaide Brings The Power Of Conversational Virtual Agents To ChangeGear ITSM Customers Around The World

CIO Influence News Desk
by CIO Influence News Desk0
Serviceaide’s Luma Virtual Agent Brings World-Class Service Management and Intuitive Self-Service To End-Users on the ChangeGear Platform Serviceaide, Inc., a global provider of intelligent IT...
AIOps CIO Influence News Networking

EasyVista Announces Exclusive Negotiation to Acquire Coservit to Extend Product Capabilities to Observability and Monitoring

CIO Influence News Desk
by CIO Influence News Desk0
EasyVista, a global provider of intelligent automation solutions for IT Service Management (ITSM), remote support, and self-service software, is pleased to announce the signing of...
CIO Influence News Digital Transformation IT and DevOps

Research Finds IT Support Positively Transformed By Pandemic As Challenges Accelerate Innovation And Agility

CIO Influence News Desk
by CIO Influence News Desk0
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations The perception of IT support...