CIO Influence

Tag : IT professionals

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Syncro Introduces Ticket Sentiment Analysis to Enhance MSP Customer Satisfaction

Business Wire
by Business Wire0
New Feature Helps MSPs Improve Responses to Customer Tickets by Automatically Detecting Customer Sentiment Syncro, a leading platform provider for managed service providers (MSP) and...
Automation CIO Influence News Cloud IT services SaaS Security

BetterCloud Acquires Leading File Sharing Governance Company

PR Newswire
by PR Newswire0
Tricent acquisition further positions BetterCloud as the only SaaS Lifecycle Management platform  BetterCloud, the leader in Software-as-a-Service (SaaS) Lifecycle Management, announced at the Altitude 2024...
CIO Influence News Digital Transformation IT services Machine Learning Security

77 Percent of MSPs Juggle as Many as 10 Cybersecurity Point Solutions to Protect their SMB Customers, Guardz Survey Finds

PR Newswire
by PR Newswire0
47% of MSPs are drowning in large volumes of security data and 42% are challenged by implementing advanced threat detection technologies as they strive to...
CIO Influence News Datacentre IT services Machine Learning

VergeIO Introduces ioOptimize: Maximizing Performance, Resilience, and Sustainability for Virtualized Environments

Business Wire
by Business Wire0
VergeIO, the leading VMware alternative, today announced ioOptimize, an integrated service of VergeOS featuring machine learning (ML) and narrow artificial intelligence (AI). This service is crafted...
Digital Transformation Guest Authors IT services Machine Learning Security Voice

Companies See Investment in Cybersecurity Protection Software as Leading Defense Against Deepfake Attacks

David Jani
by David Jani0
The influx of more sophisticated cyberattacks in the form of deepfakes is forcing companies to rapidly adapt to changing times and ramp up their cybersecurity...
CIO Influence News IT services Machine Learning Natural Language Security

HexCon24: Hexnode Announces Major Product Updates, Including Support for Linux and Chrome OS

Business Wire
by Business Wire0
Hexnode, the enterprise software division of Mitsogo Inc., kick-started its 5th annual user conference, HexCon24, in New York on October 1, 2024, by dropping massive feature announcements. Themed...
CIO Influence News IT services Machine Learning Security

Survey: Cybersecurity Pros See AI As A Double-Edged Sword

EIN Presswire
by EIN Presswire0
CyberRisk Alliance (CRA) has released its latest Cybersecurity Buyer’s Intelligence Report (CBIR) for September 2024, titled “AI in Cybersecurity: Secret weapon or hidden threat?” This report...